Snow Sport School Assistant

Marquette Mountain Resort LLC • Marquette, MI

123d

About The Position

The Snow Sport School Assistant is responsible for assisting the Snow Sport School Director. This role assists with creating the Snow Sport school offerings and supervising the day-to-day activities of the Snow Sports School programs while ensuring a high level of guest lesson experience in a cost effective manner. This is a seasonal position from Oct 15, 2025 - April 15, 2026. Status: Full Time.

Requirements

• Can pass pre-employment screening.
• Has reliable transportation to be able to carpool/commute.
• Required software knowledge to include, but not limited to: Google suite.
• Effective business writing/verbal skills to include clear and concise communications skills.
• Ability to operate basic office equipment.
• Maintains excellent interpersonal relationships.
• Understands the need for meticulous organizational skills.
• Ability to work with guests of all ages three years old to adult.
• Able to effectively communicate both spoken and written.
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions.
• Has a clean and welcoming appearance.
• Has excellent guest service and communicative skills.
• Can work comfortably in a diverse and fast paced team environment.
• Excellent attention to detail.
• Self-directed and able to maximize use of time, resources and technology.
• Maintains office, employee and company confidentiality at all times.
• Exemplifies professional conduct and adherence to company Core Values.
• Professional conduct when dealing with guest and employee complaints that is inline with and supports the company policy, procedure, and message.
• Must be available throughout the winter season to work days, evenings, weekends and holidays.

Nice To Haves

• Previous experience with teaching/coaching/mentoring.
• Knowledge of local area/resort.
• Caring for and/or working with children ages 3+.
• Education: college degree preferred.
• Experience and/or Training: Previous supervisory and instructing or coaching experience.

Responsibilities

• Assists the Snow Sport School Director in building and structuring the school offerings to best leverage demand, terrain, rental equipment and staffing.
• Supervises instructors, classes and private lessons and participating guests when the Snow Sport School Director is unavailable.
• Responsible for ensuring the classes and schedules are created and inputted into Whitepeaks software so that they can be booked and purchased online and in person.
• Assists the director to interview and hire all seasonal personnel.
• Assists the director in coordinating and conducting training sessions for both new and returning instructors, and support them on the slopes throughout the season.
• Assists the director in scheduling and assigning instructors according to anticipated lesson needs.
• Upholds the highest levels of guest safety on varied terrain in high altitude, with varying winter weather conditions in a fast paced, potentially high-pressure environment.
• Assists the director in ensuring that new hire paperwork is completed and submitted in a timely manner.
• May participate in exit evaluations and rehire recommendations.
• Is able to safely navigate uneven and slippery terrain.
• All other job duties as assigned.

Benefits

• Medical - PPO and HDHP options.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA) with company match.
• Dental Insurance.
• Vision Insurance.
• Accident & Critical Illness Insurance.
• Group Term Life Insurance (company paid).
• Short and Long-Term Disability (company paid).
• Paid Time Off (PTO).
• Paid Holidays.
• Volunteer Time-Off.
• Paid Maternity/Paternity Leave.
• Bereavement/Funeral.
• 401(k) Retirement Plan with company match.
• Incentive Programs.
• Shift Differential Program.
• Tool Rewards Program.
• Safety shoe and glasses program.
• Employee Assistance Program (EAP).
• Wellness incentives.
• Company paid and provided uniforms.
• Training: In-House, Instructor-Led, and Online.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed