Snack Shop Attendant Full Time

BJ's Wholesale Club • New Albany, OH

1d • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. The Snack Shop Attendant prepares and serves food in the snack shop, processes register transactions for snack shop items, greets Members, and recommends food products for sale. This role is responsible for maintaining a clean work environment by following company safety and sanitation procedures. Team members are expected to carry out job functions as assigned, support club policies, act with honesty and integrity, lead with the member in mind, ensure a safe and positive environment, embrace inclusion and diversity, work as a team, move with speed and agility, innovate and adapt, and maintain a friendly and positive attitude. The role also involves delivering service excellence to members, resolving concerns, and ensuring a safe and positive experience. Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and Fast, Friendly Full, Fresh, Clean Club Standards are essential. Team members should understand how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and business impact. BJ’s Wholesale Club is a leading membership warehouse club with over 250 clubs, nearly 200 BJ’s Gas® stations and eight distribution centers across 21 states, focused on providing unbeatable value and convenience to over 8 million members.

Requirements

• At least 16 years of age.

Nice To Haves

• Food service experience.
• Prior experience working in a customer service environment.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Serves Members in the snack shop.
• Answers questions and recommends products.
• Prepares food items for sale using food preparation equipment, including food utensils, hot dog steamer, popcorn machine, small convection oven, food service warmers, condiment dispensers, fountain soda and Icee Machine.
• Receives and stores food items in the freezer.
• Keeps the food, supply, and dining areas neat and clean.
• Stocks utensils, cups, napkins, condiments, and other items when necessary.
• Collects money from customers for snack shop purchases.
• Collects payments via cash, check, or other charge payments from customers.
• Cleans all cooking equipment and areas exposed to food products, including countertops and food preparation areas.
• Displays, stocks, rotate, and stores deli products following food safety, food freshness, and product handling policies and procedures.
• Ensures that all products are fresh and meet company quality standards.
• Checks for out-of-date products daily and follows appropriate product salvage policies and procedures.
• Follows all company safety and sanitation procedures.
• Breaks down food service stations at the close of business.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures and compliance.
• Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA).
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily.
• All items stocked and promotional plans executed.
• Maintain visible accurate signage.
• Clean and organized, inside and out.
• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees