Snack Bar Attendant - Slice-N-Dice PT

Seneca Gaming Corporation•Niagara Falls, NY

1d•Onsite

About The Position

The Snack Bar Attendant position involves operating the Burger Bar, Slice N Dice, the TDR, and/or the Coffee Shop during a scheduled shift. This role requires the ability to handle cash and operate coffee and food service equipment. It may also include serving alcohol. Limited food preparation skills and extensive customer service skills are essential. All duties must be performed within the guidelines of Seneca Gaming Corporation’s policies and procedures, Internal Control Standards, and objectives. Seneca Gaming Corporation is dedicated to providing the best place to work and play, reflected in their BEST Service Standards and values. They prioritize the well-being of their team members and guests, encouraging team members to use their voice to enhance the corporation. The company is committed to sustainable practices for long-term growth and stability of its future workforce. They invite passionate individuals who can deliver exceptional service to join their dynamic and supportive team.

Requirements

Must be 18 years of age or older upon employment.
Must have limited cash handling, limited coffee shop and some degree of food production experience.
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Nice To Haves

High school diploma or its equivalency preferred.
Previous customer service experience preferred.

Responsibilities

Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
Provide prompt, friendly, and courteous service of food and beverage to all our guests.
Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
Following all cash handling policies and procedures.
Adhere to all safety and sanitation guidelines in regards to Seneca Nation Health codes and Seneca Niagara Casino Risk Management Department.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
Attend all necessary meetings.
Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.