SMTS, AI Research

Salesforce•Palo Alto, CA

About The Position

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Salesforce Research advances state-of-the-art AI techniques, developing models and prototypes that pave the path for innovative products at Salesforce. We tackle real-world problems in areas such as image recognition and natural language processing from Salesforce's enterprise customers by harnessing the latest deep learning techniques. As part of our team you’ll learn unique skills, work with talented people and help us shape the future of AI in Palo Alto and our recently announced new hub, Salesforce Research Asia in Singapore! Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce AI Research is looking for an exceptional Senior Machine Learning Engineer to help us apply and deliver cutting-edge AI to high-impact use cases. You will work on innovative AI applications and products, bringing ambitious vision to reality with advanced software engineering. In your role as a Senior Machine Learning Engineer in AI Research, you will partner with researchers, applied scientists, engineers, and team members across all Cloud businesses to create AI models and solutions that transform Salesforce.

Requirements

2+ years of industry experience and a passion for crafting, analyzing, and deploying AI-based solutions
Proficient in using Python and common AI/ML frameworks (e.g., TensorFlow, PyTorch, DeepSpeed, vLLM, or similar) and AI tools to implement models and algorithms.
Demonstrated experience with actually shipping code, getting AI/ML into production.
Experience with AI model training and model serving
Experience designing, building and optimizing AI model and data pipelines
Strong understanding of AI and Machine Learning, spanning basic AI foundations, project lifecycle, and associated challenges
Proficient at writing good quality, well-documented and tested, scalable code
Strong communication skills and ability to interface well with other engineers, researchers, and product managers
Independent, self-starter attitude

Nice To Haves

Experience in working in a research environment
M.S. in a related technical field such as Computer Science, Machine Learning, Artificial Intelligence, Data Science, Engineering, or similar.

Responsibilities

Work closely with a dedicated team of AI researchers, applied scientists, and engineers on a range of business problems and applied research
Lead the charge on taking our innovations to the next level in terms of engineering maturity and architecture
Refine and develop new AI-powered products, workflows, tools, and automation
Build tools to monitor or measure data pipelines, data quality, and models
Establish best practices with coding standards, workflows, tools, and product automation
Review and maintain existing tool-set and codebase (pipelines, models, algorithms); continue to improve existing tools and build new ones
Scale the operations of the team by building automation and libraries

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume