SMS Safety Assurance Manager (Hybrid)

United Airlines•Chicago, IL

2d•Hybrid

About The Position

As an airline, safety is our most important principle. And our Corporate Safety team is responsible for making sure safety is top of mind in every action we take. From conducting flight safety investigations and educating pilots on potential safety threats to implementing medical programs and helping prevent employee injuries, our team is instrumental in running a safe and successful airline for our customers and employees. Job overview and responsibilities The Manager of Corporate Safety SMS Safety Assurance is responsible for providing program oversight, training and administration for the enterprise Safety Management System. Support the implementation, maintenance and oversight of United's SMS and liaison with all of the operating groups and business units across United. In addition, interface with other industry partners to include airports, express and codeshare partners, and service providers. Provide oversight as part of the safety assurance function of the Part 5 rule. Safety Management System oversight Provide oversight of United's SMS compliance to 14 CFR Part 5 Support the implementation and maintenance of the SMS principles and four components: Safety Policy Safety Promotion Safety Risk Management Safety Assurance Ensure there is consistent, unified approach to SMS across all operating groups and business units Engage with industry peers to determine best practices Share United's SMS with other industries and educational institutions. Support the development and oversight of SMS training across the enterprise Continue to keep United's SMS on the leading edge Data Administration Support United's SMS with predictive data analytics and administration of SMS processes by assisting in the design and develop of statistical models and improved data collection based on the operating needs of the organization. This position will support strategic development and maintenance of data, maintain database storage and efficiencies of large data, integrate data streams, transform and prepare data for broader usage, keep requirements consistent with network data security policies, and audit data quality Predictive and prescriptive analytics Visualize complex data Model intricate data algorithms Prepare routine/ad hoc reports Consult with data customers Safety Management System Administration Help organize and maintain electronic records, distribution-lists and SMS reports Assist with the development of safety promotion communications and the maintenance of safety objectives on Flying Together

Requirements

Bachelor's degree or related experience
Position will require travel up to 25% around the United system to provide oversight and support
3+ years in a related field with minimum of 2 or more years work experience in the field of transportation safety, aviation management or aviation safety
Exposure to cross-functional change management/facilitation
Working knowledge of Safety Management System
Working knowledge of system safety and quality management
Working knowledge with standard documentation processes
Excellent interpersonal, verbal, written and presentation skills
Proven problem solving and organizational skills
Ability to quickly understand complex systems and explain them to varied audiences
Ability to work independently, and handle stress in a fast paced, multi-task oriented atmosphere
Demonstrated advanced use of Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Publisher and Visio
Attention to detail
Change Management awareness
Working knowledge with standard documentation processes
Excellent interpersonal, verbal, written and presentation skills
Proven problem solving and organizational skills
Ability to quickly understand complex systems and explain them to varied audiences
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Aviation Safety Management
SMS certification from MITRE or USC
Work experience in statistics, reports and data visualization
Work experience in administration of safety risk assessments
Work experience in technical writing
Work experience in project management
Work experience in administration organization
Working knowledge of Sitecore
Working knowledge of ETQ (Excellence Through Quality)
Working knowledge of Foundry (Palantir)
Working knowledge of pertinent Federal Aviation Regulations (14 CFR Part 5 and Part 121), FAA Advisory Circulars, IOSA and Standards and Recommended Practices, ISO 9001 standards, CAST SE and documentation standards
Work knowledge of IT collaboration/development with focus on user experience
Understanding of basic project management principles
Proficiency in facilitating cross functional groups or activities
Root cause analysis
Human Factors

Responsibilities

Safety Management System oversight
Provide oversight of United's SMS compliance to 14 CFR Part 5
Support the implementation and maintenance of the SMS principles and four components:
Safety Policy
Safety Promotion
Safety Risk Management
Safety Assurance
Ensure there is consistent, unified approach to SMS across all operating groups and business units
Engage with industry peers to determine best practices
Share United's SMS with other industries and educational institutions. Support the development and oversight of SMS training across the enterprise
Continue to keep United's SMS on the leading edge
Data Administration
Support United's SMS with predictive data analytics and administration of SMS processes by assisting in the design and develop of statistical models and improved data collection based on the operating needs of the organization.
This position will support strategic development and maintenance of data, maintain database storage and efficiencies of large data, integrate data streams, transform and prepare data for broader usage, keep requirements consistent with network data security policies, and audit data quality
Predictive and prescriptive analytics
Visualize complex data
Model intricate data algorithms
Prepare routine/ad hoc reports
Consult with data customers
Safety Management System Administration
Help organize and maintain electronic records, distribution-lists and SMS reports
Assist with the development of safety promotion communications and the maintenance of safety objectives on Flying Together