Smoothie King General Manager (Pflugerville)

Smoothie King • Round Rock, TX

262d • $40,000 - $50,000

About The Position

We are seeking a dynamic and ambitious General Manager to join our rapidly expanding Smoothie King franchise in Austin—the fastest growing in the area. With 3 successful locations already operating and an exciting plan to add 10 more over the next 4 years, this role offers a unique opportunity to lead from the front in a high-growth environment.

Requirements

• A high school diploma is required. An associate or bachelor's degree in business, hospitality management, or a similar field is preferred.
• Minimum 2 years experience as a manager or supervisor of a team in a restaurant or similar retail customer service business.
• New store opening experience highly preferred.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• Maintain regular and punctual attendance.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.
• The desire to be coached and mentored - you see potential in yourself and enjoy growing that potential.
• An eye for detail - you know that the little things, be it cleanliness or the extra touch, can make all the difference.
• Self-starter with the ability to work independently.
• Friendly attitude in the face of adversity.
• Attention to detail while working in a fast-paced environment with multiple projects.
• Ability to work cross-functionally and coordinate communication across diverse work groups.
• Ability to work the hours needed to run your store effectively, which might include various days, evenings, weekends, and holidays.
• Reliable transportation.
• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with customers, team members, and the community, both orally and in writing.
• Knowledgeable of general POS functionality.
• Experience with OSHA, EEOC, and other federal and state laws and local statutes.
• ServSafe Certification.

Responsibilities

• Serve as the Store Manager for our new fourth location opening in July, overseeing everything from initial setup and staff hiring to daily operations and customer service excellence.
• Play a critical role in scaling operations as our franchise grows, contributing insights and strategies to support our expansion plans.
• Collaborate with franchise leadership to streamline processes, implement best practices, and maintain brand standards across multiple locations.
• Drive operational performance and profitability through effective management, team development, and by meeting or exceeding performance benchmarks.
• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.).
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments by using existing tools and programs as well as finding new, creative and effective methods of recognition.
• Collaborate with Smoothie King professionals from Operations, Training, Human Resources, and Marketing to deliver the best smoothies and healthy retail products to your community.

Benefits

• Base salary ranges from $40,000 to $50,000 annually, with the potential to earn up to a $1,150 quarterly performance bonus.
• As you succeed in growing sales and revenue, performance bonuses can increase up to $1,675 quarterly.
• Free smoothies.
• Flexible work schedules.
• Office lunches and parties.
• Monthly fitness challenges.
• Free gym access.
• Fun activities to make Smoothie King a happy and healthy place to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED