Smile Consultant

Shared Practices Group•Durham, NC

3d•$65,000 - $75,000

About The Position

Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients? Your Role in Our Mission: As a Smile Consultant, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You’ll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: The Smile Consultant is responsible for driving sales growth through the education and sale of dental implant solutions to patients. This role involves building relationships with patients and providing exceptional customer service to meet and exceed sales targets. The consultant will serve as a knowledgeable resource on dental implant solutions, educating patients through treatment options and finding a financial pathway forward for them. This includes managing a pipeline of patients and follow up calls to prospective patients.

Requirements

3-5 years of experience in dental sales industry or similar.
Experience with dental practice management software is a plus.
Top notch sales skills with a strong focus on building relationships and closing cases in a consultative sales environment.
Strong leadership abilities.
Must be a team player.
Excellent communication and interpersonal skills.
Proficiency in office software, including, Google Workspace and OpenDental.
Knowledge of dental terminology.
Strong organizational and problem-solving skills.
Ability to manage multiple tasks in a fast-paced environment and maintain a pleasant demeanor.

Nice To Haves

Preferred consultative sales experience within business to consumer sales

Responsibilities

Meet with every new patient, providing the necessary education to understand our services and the life-changing benefits.
Close cases through the consultation process and schedule patients for their next appointment.
Maintain a robust pipeline of prospects and manage the entire sales cycle from lead generation to closing deals.
Close collaboration with practice Doctors and Operations Manager.
Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us.
Address patient inquiries and concerns during the consultation, offering our solutions to meet their specific needs.
Follow through with patients who do not accept the same day as their consultation.
You’ll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door.
In service of the patient and in combination of the state you may be asked to take x-rays as a part of the consultative process.