SME Consultant (Data Center Maintenance)
About The Position
SMEs serve as advisors to Interplay and play a key part of our growth by helping us build industry-leading training content to advance the facilities maintenance trade. At this time, we are looking for subject matter experts with the following expertise: Data Center Infrastructure Data Center Safety and Operations Data Center Maintenance Operation, Maintenance, Troubleshooting of CRAC Units You will play a critical role on the Production Team, working with designers & developers to create and review content for skilled trades training. Why this position: Flexible work hours, remote work Use your expertise to make an impact and provide education Collaborative, supportive team
Requirements
- Extensive knowledge of subject matter
- Systematic approach to troubleshooting
- Research skills
- Computer skills - G-Suite (Google Docs, Sheets, Slides)
- Camtasia (video tutorial and presentation software), will teach
- Writing skills for knowledge checks and procedure guides
- Availability during business hours to attend scheduled Zoom meetings
Nice To Haves
- Teaching or training experience is preferred
- Teaching, training or mentoring experience is ideal
Responsibilities
- Advise internal teams on industry dynamics and best practices
- Use your expertise to support content development for VR simulations and eLearning videos
- Advise on malfunctions for simulations
- Develop and assist in the creation of procedure guides
- Write and record voiceover scripts and screencasts for videos
- Generate valid and reliable test questions/knowledge checks
- Develop fault scenarios
- Review courses for accuracy
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
