SMB Sales Manager

Envoy-posted 7 months ago

$210,000 - $220,000/Yr

Full-time • Mid Level

San Francisco, CA

251-500 employees

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Envoy is a rapidly expanding, innovative company with a mission to revolutionize the way offices worldwide operate. As a leader in our industry, we are seeking a highly motivated SMB Sales Manager to join our Revenue and Success team. With our cutting-edge suite of products, we empower businesses with the tools they need to thrive and grow. This is an exciting opportunity to be part of a forward-thinking organization and contribute significantly to our success. This is an on-site position that requires 4 days a week (Monday through Thursday) in our San Francisco HQ office.

Lead and Inspire: As the SMB Sales Manager, you will be responsible for leading a high-performing team of SMB Account Executives. Your role will involve guiding and motivating the team to exceed sales quotas while embodying the Envoy mission.
Strategic Growth: Collaborate with cross-functional teams, including Marketing, Product, Growth, Enablement, Sales Operations, and Customer Success, to develop and implement strategies that drive customer acquisition and expansion. You will leverage your expertise to optimize average transaction sizes and shorten sales cycles.
Customer Success: Ensure exceptional customer experiences by managing the full customer lifecycle, from initial engagement to expansion. Your focus will be on helping customers achieve their business goals and fostering long-term relationships.
Performance Tracking: Maintain clear visibility on revenue performance by effectively managing the team's pipeline of opportunities. You will provide accurate monthly forecasts and play a vital role in driving revenue growth.
Coaching and Development: Identify skill gaps among your Account Executives and provide personalized training and mentorship. You will also contribute to building a structured learning framework for the team and new hires, fostering a culture of continuous growth.

Proven Sales Management Experience: You have 1-2+ years of experience managing B2B closing teams selling software to inside sales accounts. Your track record demonstrates consistent quota overachievement and an ability to drive sales team success.
Stakeholder Engagement: You possess excellent interpersonal skills and have experience engaging with multiple stakeholders within organizations. Navigating negotiation, legal, and procurement processes comes naturally to you.
Pipeline Management Expertise: You have successfully managed team pipelines consisting of both fast-moving transactional deals and longer-term strategic deals. Your expertise in maintaining a healthy pipeline contributes to sustained revenue growth.
Sales Acumen: Your sales acumen is exceptional, and you are well-versed in qualification frameworks such as MEDDPICC. Your strategic approach and understanding of sales methodologies contribute to your team's success.
Customer-Centric Mindset: You have a passion for revenue growth and achieving quarterly bookings goals. Your exceptional communication skills, both written and verbal, enable you to deliver exceptional customer experiences.
Thrive in a Dynamic Environment: You are energized by operating in a fast-paced organization. Your entrepreneurial spirit, self-motivation, and ability to adapt contribute to your success in this role.
SMB Focus: You are passionate about our product and working with SMB-sized businesses. Your consultative approach, combined with demonstrable experience, allows you to understand and address the unique needs of SMB customers.
Growth Mindset: You are intellectually curious, ambitious, and enthusiastic about learning and growing with Envoy. You embrace new challenges and seize opportunities for personal and professional development.

A high degree of trust in your ideas and execution
An opportunity to partner and collaborate with other talented people
An inclusive community where you feel welcomed and cared for as a person
The ability to make an immediate impact helping customers create a great workplace experience
Support for your personal and professional growth

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