At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry. We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline. Modernize Home Services is seeking a driven and adaptable leader of our SMB Account Management Team to fuel success and growth for a team of Account Managers (AM) and our customers within our rapidly growing business. This role is more than just account management; it involves strategic leadership of our AM team while nurturing relationships with Home Services Companies generating $1M-$5M in annual revenue. You will be a key leader and revenue driver within Modernize, responsible for building, supporting, and leading a high-performing account management team. This role is instrumental in shaping and executing our customer success strategy, driving customer satisfaction, retention, and growth. You will oversee strategic relationships with our most valuable SMB customers, identifying opportunities to expand the usage of our solutions and advocating for customers' needs within Modernize. As a subject matter expert on Modernize’s digital marketing and call technology delivery solutions, you will focus on building strong, strategic relationships that drive account growth, identify revenue-accretive opportunities, ensure ROI, and increase customer satisfaction. The ideal candidate is a results-oriented leader who combines a deep understanding of transactional account management with a passion for growing accounts, ensuring that our customer success strategy directly impacts Modernize’s revenue goals.