SMB Account Executive (Hybrid) (Position located in DC)

KnowBe4-posted 2 months ago
Full-time • Entry Level
Arlington, VA
1,001-5,000 employees
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Join our high-performing SMB Sales team and launch your cybersecurity sales career by building meaningful relationships with small and mid-sized businesses who need security solutions they can trust. As an SMB Sales Representative, you'll own the complete sales journey from first contact to closed deal, driving new business acquisition through relentless prospecting and strategic territory development. We're looking for a driven hunter with an authentic passion for cybersecurity who thrives in collaborative environments and is ready to make an immediate impact. This role is your launchpad - demonstrate success in SMB and accelerate your path to Mid-Market or Enterprise sales with unlimited earning potential in the fastest-growing Human Risk Management company.

  • Drive New Customer Acquisition: Identify, prospect, and close net new SMB customers in your assigned territory through strategic cold calling, networking, and high-level prospecting while maximizing conversion of inbound marketing leads into revenue opportunities.
  • Master Consultative Selling Excellence: Conduct compelling online demos of KnowBe4's Security Awareness Training Platform, articulating our value proposition and helping prospects understand how our solutions transform their business security posture and overall cybersecurity effectiveness.
  • Build Pipeline Mastery: Develop and maintain a robust pipeline of potential customers through relationship building, strategic follow-up, and consistent prospecting activities that generate predictable revenue growth and quota achievement.
  • Own the Complete Sales Cycle: Identify key decision makers, qualify opportunities effectively, and navigate SMB buying processes while forecasting new business prospects that result in successful long-term client relationships and sustainable sales growth.
  • Execute Strategic Deal Management: Act strategically in pricing negotiations and discount offerings within established policies, maximizing deal value while ensuring customer success and creating foundation for future expansion opportunities.
  • Champion Product Expertise: Become a master of KnowBe4's complete product portfolio, maintaining deep knowledge of our offerings to effectively promote solutions at trade shows and position our cybersecurity platform against competitive alternatives.
  • Proven track record in sales with 1-3 years of software (SaaS) sales experience to Small Medium Businesses, demonstrating consistent quota achievement and territory growth in competitive markets.
  • Familiarity with IT Security concepts with genuine interest in helping SMB organizations strengthen their security awareness and protect against evolving cyber threats.
  • Experience with Salesforce CRM + Gmail, Network+ or Security+ certification preferred, with demonstrating technical aptitude and ability to discuss security solutions credibly with prospects.
  • Excellent verbal and written communication skills with natural ability to build rapport, conduct compelling presentations, and articulate complex security value propositions in terms that resonate with SMB decision makers.
  • Motivated, energetic self-starter who thrives on prospecting, cold calling, and generating new opportunities while maintaining persistent follow-up and relationship-building activities that drive consistent pipeline growth.
  • Stats-driven business professional who leverages metrics to optimize performance, forecast accurately, and make strategic decisions that accelerate deal closure and quota over-achievement.
  • Strong teamwork skills combined with ability to work with minimum supervision, balancing individual accountability with cross-functional collaboration that drives collective team success.
  • Bachelor's degree preferred with demonstrated commitment to continuous learning, professional development, and career advancement in the cybersecurity and technology sales industry.
  • Experience with Salesforce CRM + Gmail.
  • Network+ or Security+ certification preferred.
  • Company-wide bonuses based on monthly sales targets.
  • Employee referral bonuses.
  • Adoption assistance.
  • Tuition reimbursement.
  • Certification reimbursement.
  • Certification completion bonuses.
  • Relaxed dress code.
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