SmartPLANT Administrator

IS International Services • Lake Mary, FL

140d

About The Position

The position involves supporting the installation, configuration, upgrade, and maintenance of Hexagon Smart 3D (S3D) software and associated applications. The individual will administer Smart 3D project environments, model databases, and reference data under established system architecture, ensuring consistency in naming conventions, project hierarchies, and rules within the Project Management module. The role includes assisting in the setup and maintenance of site environments and catalog databases using Project Management and database tools (Oracle/MS SQL). Additionally, the candidate will provide S3D support across all engineering disciplines, assist with integration workflows involving SmartPLANT Foundation, Smart Instrumentation, and Smart Electrical, and coordinate with IT or other admin groups for resolving integration or interface issues. The individual will serve as a technical point of contact for Smart 3D user issues, troubleshoot and resolve modeling issues, and collaborate with Hexagon support and internal IT for escalated issues.

Requirements

• Bachelor’s degree in engineering, Computer Science, or a related technical field (preferred).
• A minimum of 10 years of experience in engineering design systems.
• At least 5 years of hands-on experience administering Smart 3D (S3D) in a project environment.
• Strong knowledge of setting up, configuring, and managing Hexagon Smart 3D (S3D).
• Experience in handling model databases, customizing reference data, and configuring project schemas.
• Familiarity with how S3D connects with other tools like SmartPLANT Foundation, Smart P&ID, or AVEVA.
• Ability to troubleshoot model issues and manage user access.

Nice To Haves

• Strong analytical and problem-solving skills.
• Effective communication and collaboration across multidisciplinary teams.
• Ability to manage multiple priorities while supporting project deadlines.

Responsibilities

• Support installation, configuration, upgrade, and maintenance of Hexagon Smart 3D (S3D) software.
• Administer Smart 3D project environments, model databases, and reference data.
• Maintain consistency in naming conventions, project hierarchies, and rules within the Project Management module.
• Assist in setting up and maintaining site environments and catalog databases using Project Management and database tools (Oracle/MS SQL).
• Provide S3D support across all engineering disciplines (Piping, Structural, Equipment, HVAC, Cable Tray).
• Assist with integration workflows involving SmartPLANT Foundation, Smart Instrumentation, and Smart Electrical.
• Coordinate with IT or other admin groups for resolving integration or interface issues.
• Serve as a technical point of contact for Smart 3D user issues.
• Troubleshoot and resolve modeling issues, reference data errors, and system behavior.
• Collaborate with Hexagon support and internal IT for escalated issues.
• Administer user roles, group assignments, and project access based on company security guidelines.
• Support the application of security protocols to protect sensitive project data.
• Coordinate with IT and cybersecurity teams to ensure S3D access management aligns with organizational practices.
• Diagnose and resolve complex technical issues related to S3D software and database connectivity.
• Act as a key support resource for escalated S3D issues and coordinate with vendor support.
• Maintain detailed issue logs and resolution reports.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees