About The Position

We are seeking an experienced and forward-thinking Smart Building Consultant – Sr. Program Manager to guide organizations through the planning, design, and implementation of advanced building technologies across healthcare, science & technology, commercial, education, and other complex environments. This Senior Program Manager role owns enterprise-scale, multi-year smart building and digital infrastructure programs, with accountability for strategy, execution, and realized business outcomes. This role focuses on advising clients on strategy, integration, and execution of smart building and digital infrastructure initiatives that enhance operational efficiency, user experience, safety, and overall facility performance. The consultant serves as a trusted advisor—bridging operations, technology, and organizational change management—to drive innovation that improves human experience, building intelligence, and long-term adaptability.

Requirements

  • Bachelor’s degree in Information Technology, Engineering, Architecture, or related discipline. Master’s degree or certifications (e.g., PMP, ITIL, CISSP, Lean Six Sigma) preferred.
  • 10+ years of experience in program management, technology consulting, or smart building systems integration.
  • Proven experience advising healthcare, science & technology, or complex institutional organizations on technology programs that improve operations, efficiency, and user experience.
  • Demonstrated ability to lead large-scale, cross-disciplinary technology programs in complex or regulated environments.
  • Strong leadership and strategic thinking skills.
  • Excellent project management and organizational capabilities.
  • Strong consulting and advisory capabilities with executive presence.
  • Deep knowledge of building systems integration, digital infrastructure, and enterprise technologies.
  • Excellent communication and facilitation skills for engaging diverse stakeholder groups.
  • Expertise in project governance, vendor management, systems integration, and digital roadmap development

Nice To Haves

  • Master’s degree or certifications (e.g., PMP, ITIL, CISSP, Lean Six Sigma)

Responsibilities

  • Strategic Advisory & Leadership
  • Serve as a senior advisor to executive leadership, influencing capital planning, digital investment prioritization, and enterprise technology direction.
  • Define vision, outcomes, and measurable objectives (OKRs/KPIs) for technology-enabled environments across multiple markets.
  • Own multi-year strategic roadmaps that align technology investments to organizational goals and operational performance.
  • Offer thought leadership on how advanced technologies can enhance workflows, safety, productivity, occupant well-being, and operational resilience.
  • Program & Project Oversight
  • Own end-to-end program delivery, including scope, schedule, budget, risk, and value realization for enterprise-scale initiatives.
  • Guide organizations in applying best practices in project delivery, governance, and performance measurement.
  • Establish and lead program governance frameworks, including executive steering committees and escalation paths.
  • Support alignment across operations, facilities, IT, and user groups to ensure the success of major capital and technology investments.
  • Oversee the planning, execution, and delivery of multi-system IT and building technology programs for smart facilities and campuses.
  • Lead multiple concurrent, interdependent programs spanning campuses, regions, or portfolios.
  • Technology & Systems Integration
  • Evaluate, recommend, and plan the integration of enterprise IT, smart building, and specialized systems (e.g., lab, clinical, or workplace technologies).
  • Ensure interoperability across operational, specialty, and facility systems, creating a cohesive ecosystem that enhances efficiency, outcomes, and user satisfaction.
  • Influence enterprise standards, architectures, and integration principles for smart building and digital infrastructure platforms.
  • Balance innovation with risk, cost, scalability, and lifecycle support considerations.
  • Stakeholder & Change Management
  • Lead executive-level workshops and decision forums, aligning stakeholders around outcome-driven, data-informed solutions.
  • Support organizational change management by helping clients adapt processes and workflows to leverage new technologies.
  • Lead workshops and design sessions to align stakeholders around outcomes-driven and data-informed solutions.
  • Vendor & Partner Management
  • Advise clients on vendor selection, contracting strategies, and performance management for smart building systems and digital platforms.
  • Conduct capability assessments of vendors, ensuring alignment with client objectives and enterprise standards.
  • Act as an independent advocate for the client in vendor evaluations, negotiations, and scope coordination.
  • Assist with vendor management.
  • Escalate and resolve vendor performance, delivery, and financial risks impacting program outcomes.
  • Regulatory, Security & Compliance
  • Provide guidance on data privacy, cybersecurity, and industry-specific compliance (e.g., HIPAA, FDA, GLP, or other applicable standards).
  • Help clients implement robust governance and cybersecurity frameworks to safeguard sensitive data and connected systems.
  • Ensure compliance considerations are embedded into enterprise program governance and risk management.
  • Team Development
  • Build and lead a high-performing project delivery team
  • Provide direct leadership, mentoring, and performance management for program and project managers.
  • Foster a collaborative and inclusive project environment
  • Establish delivery standards, capacity planning, and resource forecasting across programs.
  • Continuous Improvement & Innovation
  • Stay current with emerging smart building, IoT, and data integration technologies.
  • Translate industry trends into actionable strategies for clients.
  • Advise clients on long-term innovation roadmaps and investment sequencing.
  • Support clients in developing long-term innovation roadmaps.

Benefits

  • We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances.
  • We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs.
  • For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits.
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