Small Medium Business (SMB) Demand Planner
About The Position
Microsoft Advertising is at the forefront of the digital advertising industry and empowers advertisers around the world to reach and expand their potential through our full-funnel digital marketing solutions. Microsoft properties such as Edge, Bing, MSN, Copilot, and our 3P partner network offer advertisers access to target audiences. We are seeking a SMB Demand Planner to join our team. This role delivers high quality advertiser demand for available audience supply and advertising product opportunities on the Microsoft Advertising Platform. As a trusted advisor to field and operation teams, you will use analytical and collaborative skills to identify demand opportunities for acquisition and growth; share insights; drive programs and support prioritization. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
Requirements
- Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
Nice To Haves
- Master's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
Responsibilities
- Convert supply and product opportunity areas into demand priorities for the SMB segment. Done in collaboration with key stakeholders, and as part of overarching demand planning efforts.
- Drive growth activation plans and programs adapted to a range of service models (outsourced/through-partner, self-service). Activities would include target setting; leading enablement; communicating results; delivering retrospectives for ongoing improvements.
- Anticipate, validate and articulate product fit and implementation challenges from customer perspective – providing actionable insights.
- Problem solve and drives segment level correction of error efforts. Utilizes insights from customer cases and support tickets to proactively develop and communicate solutions to product and engineering teams. Identify and propose incentive/ acceleration opportunities.
- Expands on the established planning framework by soliciting feedback, participating in v-team meetings, and evolving the team value proposition to key internal stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
