Small Format Team Leader

Target • Portland, OR

112d • $24 - $41

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The role of a Small Format Team Leader can provide you with the skills and experience of guest service fundamentals and experience building a guest first culture across the store. This team is responsible for being proficient in all areas of the store to complete duties such as cashiering, stocking, presentation and price accuracy. You'll provide exceptional guest service, customizing each experience and anticipating guest needs.

Requirements

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Previous retail experience preferred, but not required.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Effective communication skills.
• Capability to remain focused and composed in a fast-paced environment.
• Ability to communicate on multiple frequency devices and operate handheld scanners.

Nice To Haves

• Experience in retail management or leadership roles.
• Skills in interviewing, developing, coaching, evaluating and retaining talent.

Responsibilities

• Understand sales goals, plan daily/weekly workload with guidance from leader, and execute the same to deliver on department and store sales goals and guest engagement.
• Demonstrate a service culture that prioritizes the guest service experience.
• Model, train and coach team members' expectations to deliver the service standard.
• Enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.
• Manage incoming and outgoing products, maintain stock levels, ensuring inventory accuracy, and executing product arrangement, pricing and promotional signing processes.
• Assign daily tasks to team members based on planned workload and guest traffic patterns.
• Work a schedule that aligns to guest and business needs.
• Help lead team members in the backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve.
• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work.
• Evaluate candidates for open positions and develop a guest-centric team.
• Participate in team onboarding and learning.
• Establish clear goals and expectations and hold team members accountable to expectations.
• Demonstrate inclusivity by valuing diverse voices and approaches.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors.
• Support merchandise protection strategies across the total store.
• Address all store emergency and compliance needs.
• Support guest services such as back-up cashier, order pick up and Drive up.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount.
• Short term and long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED