Small Format Team Leader

Target • Scotts Valley, CA

76d • $25 - $42

About The Position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The role of a Small Format Team Leader can provide you with the skills and experience of guest service fundamentals and experience building a guest first culture across the store. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs. As a Small Format Team Leader, no two days are ever the same, but a typical day will most likely include responsibilities such as understanding sales goals, planning daily/weekly workload, and executing to deliver on department and store sales goals and guest engagement. You will also lead a team of hourly team members, ensuring a consistent experience for our guests by managing product availability and accuracy on the sales floor.

Requirements

• Must be at least 18 years of age or older.
• High school diploma or equivalent.
• Previous retail experience preferred, but not required.
• Ability to learn and adapt to current technology needs.
• Effective communication skills.
• Capability to remain focused and composed in a fast-paced environment.
• Ability to communicate on multiple frequency devices and operate handheld scanners.

Nice To Haves

• Experience in retail management.
• Skills in interviewing, developing, coaching, evaluating, and retaining talent.
• Experience in managing workload and prioritizing tasks independently.

Responsibilities

• Understand sales goals and plan daily/weekly workload with guidance from leader.
• Execute plans to deliver on department and store sales goals and guest engagement.
• Demonstrate a service culture that prioritizes the guest service experience.
• Model, train, and coach team members’ expectations to deliver the service standard.
• Ensure product is in stock, available, accurately priced, and signed on the sales floor.
• Manage incoming and outgoing products, maintain stock levels, and ensure inventory accuracy.
• Assign daily tasks to team members based on planned workload and guest traffic patterns.
• Work a schedule that aligns to guest and business needs, including early morning, evening, and weekend shifts.
• Evaluate candidates for open positions and develop a guest-centric team.
• Lead and demonstrate a culture of ethical conduct, safety, and compliance.

Benefits

• Comprehensive health benefits including medical, vision, dental, and life insurance.
• 401(k) plan.
• Employee discount.
• Short term and long term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees