Small Engine Repair Technician

Ace Hardware • Pea Ridge, AR

73d

About The Position

Join our talented team at FL Davis Ace Hardware, where we pride ourselves on being a part of the community. As a Small Engine Repair Technician, you will play a crucial role in keeping our customers' equipment running smoothly. This is a fantastic opportunity to enhance your skills in a dynamic environment, while enjoying the benefits of working with a highly skilled team that values your contributions. We are seeking outgoing, friendly, and helpful team members to conduct maintenance and repair on small engine equipment including chainsaws, yard trimmers, blowers, etc. and to welcome and assist customers. Previous maintenance experience is not required but strongly preferred. At FL Davis Ace Hardware, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude! Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

Requirements

• No formal education required; hands-on experience is a plus.
• A passion for mechanics and a willingness to learn.
• Strong problem-solving skills and attention to detail.
• Able to communicate professionally with customers and team members.
• Skilled at providing prompt, friendly and attentive customer service.
• Strong organizational skills with a passion for details.
• Willing to learn all areas of the store and help train others.
• Proven track record of being a team player.
• Knowledge and experience of various departments is strongly desired.
• A continuous pattern of regular and prompt attendance is required.
• Availability must be flexible including mornings, evenings, weekends, and holidays.
• Bilingual (Spanish) verbal and written communication skills strongly preferred.

Responsibilities

• Diagnose and repair small engines with precision and care.
• Provide exceptional customer service, ensuring customer satisfaction.
• Maintain a clean and organized workspace.
• Be an expert regarding repair/maintenance of outdoor power equipment.
• Help unload incoming trucks and stock merchandise (as arranged by management). Maintain the store: Keep clean, organized and fully stocked.
• Execute the daily operational, day-to-day goals, and priorities assigned by store management.
• Cooperate with others and work well as part of a retail team.
• Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
• Restock merchandise displays as needed, watch end caps and side wings.
• Handle special orders for all non-stock items.
• Watch for shoplifters and take action, in line with company policy.
• Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
• Serve Customers in assigned departments, or storewide, and provide needed advice or information.
• Demonstrate the S.A.L.E.S. process.
• Actively participate in store communication and initiatives.
• Promote the Ace Rewards program to all customers.
• Maintain awareness of all promotions and advertisement.
• Always wear your radio and headset in order to effectively communicate with other associates or management.
• Assist customers with large or heavy items as needed.
• Offer customers a red basket for their shopping use.
• Assist in the training and development of peers.
• Other duties as assigned.

Benefits

• A supportive and fun work atmosphere.
• Paid time off.
• Medical, dental, vision and ancillary benefits.
• 401K.
• Opportunities for skill development and advancement.
• Employee discounts and perks.

What This Job Offers

• Industry: Building Material and Garden Equipment and Supplies Dealers
• Number of Employees: 5,001-10,000 employees