Small Engine Department Lead/Rental Lead- Full Time

E&H Ace Hardware Group • Oxford, OH

2d

About The Position

Small Engine Department Lead and Rental Lead - E&H Ace Hardware Why Join Us: A Legacy of Excellence: E&H Hardware Group, affiliated with Ace Hardware Corporation since 2011, invites skilled technicians to join our legacy of exceptional service and hardware retail excellence. Customer-Centric Culture: Become an integral part of our customer-centric culture, contributing to a positive shopping experience by ensuring outdoor power equipment is in optimal condition. Boundless Opportunities: With 25 Ace Hardware stores across Ohio, your technical expertise will find ample opportunities for professional growth and advancement within our organization.

Requirements

• Technical Proficiency: Strong skills in diagnosing and repairing outdoor power equipment.
• Previous experience as a technician preferred.
• Customer Focus: Dedication to providing excellent customer service and clear communication of technical information.
• Attention to Detail: Accuracy in diagnosing issues and conducting repairs is crucial for optimal equipment performance.
• Adaptability: Demonstrate adaptability and problem-solving abilities to provide top-notch service.
• Physical Stamina: Ability to lift and handle heavy equipment (up to 80 lbs) and perform physically demanding tasks.
• Must have flexible availability, including evenings and weekends.

Responsibilities

• Equipment Repair and Maintenance: Diagnose and repair a variety of outdoor power equipment (e.g., lawnmowers, chainsaws, trimmers).
• Conduct routine maintenance tasks, including oil changes, filter replacements, and tune-ups.
• Customer Service Extraordinaire: Provide friendly and knowledgeable customer service, addressing inquiries and explaining repair processes.
• Technical Expertise: Utilize technical knowledge to troubleshoot and resolve equipment issues efficiently.
• Stay updated on industry trends and technological advancements in outdoor power equipment.
• Parts Management: Identify replacement part needs and order promptly to complete repairs in a timely manner.
• Maintain accurate records of equipment repairs and parts used.
• Safety Compliance: Adhere to safety guidelines and protocols during repairs and maintenance tasks.
• Ensure a safe working environment for yourself and colleagues.

Benefits

• Health care (Full Time Team Members), dental, and vision
• 401k
• Paid Time Off and Holiday Pay (Full Time Team Members)
• Employee Assistance Program
• Generous Employee Discount
• Career development opportunities
• Flexible work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed