Small Commercial Sales Manager NH/VT

The Hanover Insurance Group•Bedford, VT

About The Position

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Small Commercial department is seeking a Sales Manager to join our growing team in New Hampshire/Vermont. The actual job title and level may be flexible dependent on candidate qualifications and experience (Senior Small CL Sales Manager) This is a full time, exempt role. POSITION OVERVIEW: Primary responsibility for driving small commercial (<50K accounts) new business flow through educating and working with agency staff and communicating our risk appetite. Responsible for key agency relationship building, for those defined agents, and partners with our Specialty and Middle Market Underwriters to support growth and retention.

Requirements

Bachelor's Degree
3-5 years' Commercial Lines Underwriting and/or Marketing experience preferably with an established carrier.
Well-developed sales and marketing skills; proven track record for developing new business.
Proficient with Microsoft Office Suite with the ability to learn internal Customer & Agency Account Management systems.

Nice To Haves

Professional designation such as CPCU, CIC, etc., is a plus.

Responsibilities

Works with Account Managers to produce small commercial lines new business and drive flow.
Able to bind small accounts in the agent's office if needed.
Works with small commercial lines underwriting team to develop the targeted mix of business.
Objectively considers issues and information, identifies alternatives, decides, and implements solution approaches to deliver services and provide value.
Communicates ideas or positions in a persuasive manner that build support, agreement, or commitment.
Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.
Knowledge of negotiating techniques, subject matter, and strategy to obtain commitment, compromise or settlement in a way that promotes mutual goals or interests.
Understands the importance of developing and maintaining cooperative relationships with others at all levels of the organization by making others feel their concerns and contributions are important.
Builds positive relationships with others to accomplish organizational goals.
Excited by challenging goals and a desire to exceed standards of excellence.
Exhibits a true sense of competitiveness and a drive for results.
Has a strong desire to win in the most challenging of circumstances, and the fortitude to take calculated risks to achieve personal objectives and goals, organization's standards, or current industry standards.
Demonstrates sales and marketing techniques through effective relationship building.
Able to influence producers/agents to sell desired product & services. Able to see the "big picture" and develops a strategy in support of it.
Effectively plans and organizes their work to achieve desired outcomes.
Demonstrates flexibility in applying different approaches to changing work demands. Is confident of own abilities to meet challenges and can maintain performance under stress.
Knows and demonstrates the ability to apply fundamental underwriting concepts, practices and procedures; including knowledge of exposure/hazard identification and control.
Displays knowledge of pricing practices and applications.
For assigned lines of business, able to articulate and practice principles of good underwriting, within specific limits and authority. Demonstrates good understanding of regional goals.
Stays current with industry information and local market trends.