Small Commercial Consultant, Product Analysis

Liberty Mutual Insurance•Boston, MA

About The Position

At Liberty, our Small Commercial Product team designs and delivers insurance solutions for small businesses across multiple lines, keeping pace with what customers and agents need. The team includes four regional State Product teams, a Line-of-Business (LOB) Management team, a Delivery team, and Field Underwriting. We’re focused on executing planned program rollouts and simplifying and modernizing the technology that supports all lines—so we can bring better products to market faster and help small businesses operate with confidence. The Small Commercial State Product team is filling an opening within our dynamic group in our Mountain / Midwest Region. This position will lead efforts toward profitable growth in our states, while also providing analytical and strategic thought support where needed.

Requirements

Bachelor's degree in business, information management, economics, or other quantitative field.
Minimum 4 years, typically 6 years or more of relevant work experience.
Knowledgeable in data query languages and tools (SAS and SQL) ; proficient in new and emerging technologies; may possess data modeling skills.
Highly developed communication and presentation skills.
In-depth knowledge of data concepts, strategies, and methodologies.
In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
Highly developed negotiation, facilitation and consensus building skills.

Nice To Haves

Master’s degree preferred.

Responsibilities

Performs highly complex analyses to evaluate business performance and identify trends and issues in assigned states or product line; makes actionable recommendations for improvements.
Influences the direction of and implements adapted country-wide initiatives and conducts high level analyses to support strategic direction of assigned states or product line.
Independently manages projects of low to moderate complexity. Presents state reviews, other high complexity analyses and results of country wide initiatives to Product managers.
Conducts high complexity analysis under minimal direction. As a subject matter expert for assigned states and product, with solid familiarity with regional/countrywide issues, completes state reviews and similar work for complex states or countrywide programs independently.
Queries data to conduct ad hoc analysis of metrics and answer advanced business questions and builds advanced tools and queries for others to use. Serves as point person for high complexity country wide implementations.
Leads own work stream on all projects and manages low to moderate complexity projects.
Provides thoughtful recommendations that influence countrywide decisions and initiatives.
Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources.
Research may be at the state, competitor or countrywide level. Through research, identifies and proposes changes to our product offerings.
Analyzes trends and is responsible for tactical and strategic recommendations.