Small Business Specialist 2-3 - Bowling Green, KY area

U.S. Bank National Association • KY

85d • $20 - $25

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Requirements

• Bachelor's degree, or equivalent work experience.
• Typically one to three or more years of customer service, consultative sales and/or prospecting experience for Small Business Specialist 2.
• Typically three or more years of customer service, consultative sales and/or prospecting experience for Small Business Specialist 3.

Nice To Haves

• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• Basic knowledge of cash flow management and business credit underwriting.
• Effective written and verbal communication skills and can convey business recommendations in an effective manner.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
• Provide comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million.
• Deepen existing customer relationships through routine calling.
• Develop new relationship opportunities through business development activities.
• Combine digital tools with strong human connections to offer solutions to business customers.
• Engage in outside prospecting and sales activities to grow revenue and achieve assigned financial targets.
• Open accounts and identify product solutions for customers.
• Provide account servicing and maintenance for customers within the segment.
• Develop internal and external relationships and collaborate with branch partners and other business line partners.
• Refer clients to Business Banking and/or other U.S. Bancorp areas for additional needs.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees