Small Business Relationship Manager

Needham Bank•Needham, MA

53d

About The Position

Evaluate, authorize or recommend approval of commercial loans. Advise borrowers on financial status and methods of payments.

Requirements

Extensive portfolio management, business development, risk management experience.
Extensive knowledge of financial institution policies and procedures
Strong knowledge of small business and SBA lending practices and related areas
Strong Knowledge of all SBA Loan Programs including 7(a), Express and 504
Knowledge of department support structures, resources and personnel
Good sales, organizational, communication and public relations skills particularly in working with documentation that requires special handling
Strong analytical and interpersonal skills
Ability to build strong relationships and alliances across the organization, ability to adapt to change, ability to multi-task, reliable and highly self-motivated
Superior customer service skills, exceed customers' expectations
Fluent written and verbal English communication skills
Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
Bachelor's degree in business, finance or related area
Fifteen or more years' experience in small business and SBA lending
Educated in banking federal and state regulations and laws
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data

Responsibilities

Assist Department in developing relationships that are creditworthy, deposit rich and aligned with the Bank's strategic goals.
Mentor and work closely with less experienced team members in order to continue their professional development
Provide technical assistance to customers and prospects in order to assist them through their application process
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicant financial status, credit and property evaluations to determine feasibility of granting loans
Originate and close new loans to existing customers and prospects consistent with the Bank's loan policies and state and federal regulations
Present new loan requests and other reports as necessary (i.e.: CARs, Loan Review Responses) to the appropriate approval authorities within the Bank
Stay abreast of new types of loans and other financial services and products to better meet clients' needs
Submit applications to credit analysts for verification and recommendation
Work with clients to identify their financial goals and to find ways of reaching those goals
Work with Director to aid in resolving commercial loan application problems as necessary
Manage and grow an existing commercial loan portfolio.
Cross-sell other bank products including: deposit products, cash management, merchant services and wealth management
Quickly respond to customer and prospect inquiries and assist customers through the application process
Work with the Bank's residential and commercial real estate groups in referring new business
Assist in the collection/work out activities with troubled/non-performing assets
Represent the Bank at various community functions
Participate on Bank task forces and committees as assigned
Perform additional duties as requested, needed or assigned