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Our Small Business Officer (SBO) is responsible for acquiring new mass small business relationships and proactively developing and retaining high potential business banking relationships with lending needs up to $100,000. Assists assigned retail branches with achieving mass small business goals and partners with retail team members to coach and train on acquisition strategies, retention tactics, and customer inquiries related to mass small business. Independently interprets and provides recommendations and solutions unique to each client's specific banking needs. Additionally, our Small Business Officers provide technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio / jurisdiction. Provides advisory supports to the team to provide insights on the accuracy and consistency of decisions relative to risk strategies, policies, and appetite. Identifies deficiencies and recommends corrective action plans. Makes credit and pricing decisions and recommendations in accordance with sound credit-granting principles in compliance with Bank policies and procedures.