Small Business Navigator
City of Tucson•Cocoa, FL
•Onsite
About The Position
The Small Business Navigator at the City of Tucson’s City Manager’s Office is responsible for performing professional-level work planning, coordinating, implementing, and overseeing the City's economic initiatives, specifically those activities related to small business assistance and entrepreneurial support. Work is performed under the supervision of the Project Manager. This position does not supervise.
Requirements
- Bachelor's Degree
- Three (3) years of relevant experience
- A valid and unrestricted driver’s license with two (2) years of licensed driving is required.
- Any combination of relevant education and experience may be substituted on a year-for-year basis.
Nice To Haves
- Degree from an accredited college or university with major coursework in Planning, Real Estate, Finance, Business, Marketing, Public Administration, or related field.
- Experience in business finance and small business management.
- Experience helping clients achieve strategic goals.
- Experience analyzing financial statements, business trends, and projections.
- Experience in small business management, finance, planning and analysis, and/or commercial lending.
- Experience engaging one-on-one with clients and speaking to groups.
- Proven ability to drive results through cooperation and collaboration, with minimal supervision and a strong focus on detail and accuracy.
- Demonstrated capacity to work in an organized manner, both independently and in collaborative settings.
- Experience establishing and maintaining professional relationships with external stakeholders and co-workers from diverse social and cultural backgrounds at all levels.
- Bilingual English/Spanish
- Ability to work with veterans.
Responsibilities
- Contributes to the implementation of the City’s business retention program involving meeting with local microenterprises and small business owners to assess and address problems and opportunities.
- Responds to and handles the business assistance line and 311 calls.
- Assists local business with connections to community resources and technical or financial assistance; offers bilingual support when necessary.
- Develops relationships with partner organizations in economic and workforce development to better connect local business to these resources.
- Creates strategies for more effective assistance and platforms to assist business.
- Reports out on metrics related to business assistance and program performance.
- Provides technical support to small business and entrepreneurs.
- Coordinates connections to provide enhanced services to the Hispanic community and minority businesses which may include specific support for legacy businesses in Tucson and start-ups.
- Contributes to programs to address redevelopment and revitalization of commercial areas throughout the City, specifically focused on predominantly Spanish-speaking corridors and neighborhoods.
- Analyzes data and makes specific recommendations regarding strategic planning and implementation.
- Prepares and maintains performance and statistical reports.
- Performs all other duties and tasks as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Disability coverage
- FSA coverage
- Rich pension plan
- Optional Roth and pretax deferred compensation savings
- 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years
- Twelve weeks of paid parental leave
- Paid tuition reimbursement
- Student loan repayment
- Off- and on-the-job training
- Opportunities to forge connections with peers and the community through employee resource groups
- Paid volunteer hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
