Small Business Development Officer

First Merchants Bank-posted 4 months ago
Full-time • Mid Level
Lafayette, IN
Credit Intermediation and Related Activities
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First Merchants Bank is seeking a Small Business Development Officer (SBDO). The SBDO is responsible for driving deposit growth and fostering strong relationships with small businesses generating $0-$3 million in annual revenue. This role focuses on acquiring, developing, and retaining small business clients by providing tailored banking solutions that meet their needs. The ideal candidate is results-driven, possesses a strong understanding of small business banking, and excels at relationship building and community engagement.

  • Identify, prospect, and onboard small business clients to achieve deposit and lending growth targets.
  • Develop and execute strategies to increase core deposits and other banking services tailored to small businesses.
  • Deepen share of wallet by retaining and expanding existing relationships.
  • Maintain a pipeline of prospects to ensure consistent business development efforts.
  • Act as the primary point of contact for small business clients, delivering exceptional service and fostering long-term relationships.
  • Conduct regular client reviews to understand their evolving business needs and recommend appropriate deposit, cash management solutions and small business lending.
  • Serve as a trusted advisor, offering insights on liquidity management, treasury solutions, and other banking products.
  • Actively participate in community and networking events to build a strong referral network.
  • Develop relationships with local business organizations, chambers of commerce, and industry groups to generate leads and enhance the bank's visibility.
  • Represent the bank professionally in the community to promote its brand and services.
  • Develop centers of influence as a referral source.
  • Partner with internal teams such as commercial banking, treasury management, and private wealth to provide holistic solutions for clients.
  • Identify opportunities to cross-sell products such as business loans, merchant services, and personal banking for business owners and employees.
  • Ensure all client onboarding and account management activities comply with regulatory requirements and internal policies.
  • Maintain accurate records and documentation for client interactions and business development activities.
  • Bachelor's degree in Business, Finance, or a related field OR an associate degree / two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience).
  • A minimum of three (3) years of experience in business banking, sales, or financial services with a focus on small business clients.
  • Proven track record in business development, especially in deposit acquisition.
  • Strong understanding of small business banking products, including deposit accounts, cash management, and treasury solutions.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to analyze financial statements and assess business needs effectively.
  • Proficiency in CRM systems and other business development tools.
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits
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