Small Business Commercial Lines Underwriter

Penn National Insurance•Greensboro, NC

2d•Hybrid

About The Position

Come see why people love working at Penn National Insurance! We have an excellent opportunity for a Small Business Commercial Lines Underwriter to join our Greensboro, NC team! This is a hybrid position reporting to our Greensboro, NC office. The Small Business Commercial Lines Underwriter analyzes information, developments, and trends on new and renewal accounts with premiums up to $25,000 to determine the risks associated with insuring the accounts. Within this segment of business, automated underwriting edits enable the routine/low risk accounts to be processed without underwriter involvement – leaving only the accounts with conditions requiring extra scrutiny for the Commercial Small Business Unit Underwriter to review and determine risk acceptability while ensuring compliance with established underwriting strategies and regulatory requirements. The Small Business Commercial Lines Underwriter exercises their authority to decide whether to offer, continue, modify, or reject insurance; finalizing the amounts and types of coverage; and determining the appropriate premiums. This position builds relationships with assigned agents to generate quoting activity.

Requirements

4 - year degree or equivalent work experience or continuing education in specialized insurance courses such as IIA & AU preferred
Successful completion of Commercial Lines Underwriter Trainee curriculum; or 1 to 3 years in a relevant property/casualty underwriting position such as an Commercial Lines Assistant Underwriter, etc., preferred
Good working knowledge of underwriting and pricing risks
Good working knowledge of company underwriting standards and philosophy
Good working knowledge of all insurance coverages
Good math aptitude
Excellent research, analytical and problem-solving skills
Excellent oral and written communication skills
Good PC skills, with an emphasis on Microsoft Office Suite; along with demonstrated proficiency in all supplied desktop tools including the automated underwriting and email systems
Must be able to see and effectively use a computer monitor.
Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
Must be able to access and enter information accurately using automated systems.
Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
Must be able to present information to individuals and groups.
Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
Must be able to maintain acceptable attendance and adhere to scheduled work hours.
Must have a valid driver’s license and be able to operate a motor vehicle.
Must be able to travel with overnight stays as required.

Responsibilities

Reviews new business, renewals, endorsements, and quote requests to determine acceptability using established underwriting authority and company guidelines.
Communicates underwriting decisions, techniques, and interpretation of policy forms and coverages with agents and company personnel regarding risk acceptability, incomplete information, etc.
Provides feedback to the Underwriting Manager and designated Territory Manager on quality of submissions and interactions with agency personnel.
Communicates underwriting and marketing philosophy or practices to agents and assists with education/training issues within agency.
Documents the underwriting files where required, including the actions taken, reasons for decisions, and any follow-up diary needed.
Provides input to the Branch Management team about individual agency underwriting performance (i.e., Agency Review meeting, Quarterly Results Management meeting, etc.).
Applies data to solve common business problems.
Compiles, manipulates, and analyzes data of varying complexity.
Knowledgeable and proficient about what tools are available for data analysis and when they are appropriate to use.
Visits agencies with the designated Territory Manager to discuss underwriting matters, assist in the development of new business, and to strengthen agency relations.
Responds to Insurance Department complaints and attend periodic hearings.
For more complex risks that fall outside of Straight Through Processing, provides additional scrutiny with regard to exposure and coverage analysis in order to determine acceptability.
Drives profitable new business growth.
Provides ongoing support to Sr. TM and/or middle market underwriter on non-risk selection and pricing decisions.
Supports special underwriting projects and initiatives. These may include, but not limited to, loss prevention, targeted re-underwriting programs, and book rollovers.
Establishes appropriate account pricing in accordance with established underwriting authority and company guidelines.
Orders and/or analyzes loss control reports, financial reports, MVRs, and other underwriting reports.
Evaluates the need for and secure appropriate facultative reinsurance in accordance with established company guidelines.
Contributes to the development of company underwriting policy, procedures, and guidelines to assure they reflect current market conditions and contribute to the attainment of division goals.
Performs various projects requested or assigned by the Underwriting Manager