Small Business Banking Representative

At Commerce Bank, building a career is more than just climbing a corporate ladder; it’s about making a meaningful impact in the lives of our customers and communities. As a Small Business Banking Representative, you will play a crucial role in helping individuals and businesses achieve financial safety and success. This position is designed for those who are passionate about customer service and eager to contribute to the growth of our banking relationships. You will have the opportunity to connect with customers, assist them with their financial needs, and ensure that their banking experience is positive and fulfilling. In this role, you will assist specialists and internal partners with various tasks, including calling activities, credit and portfolio requests, account management, and community events. Your primary responsibility will be to contact customers to retain and expand relationships using a consultative selling approach. You will execute credit and portfolio tasks, which include contacting customers for updated financial information, ensuring compliance with loan agreements, and completing financial reporting requirements. Additionally, you will facilitate loan closings for vehicle and equipment loans and resolve customer maintenance tasks by engaging product experts as needed. You will also participate in community and business functions to promote a positive image for the bank and establish Centers of Influence (COIs). Your role will involve reviewing preliminary credit approval summaries, evaluating appraisal annual review requirements, and supporting specialists with prospecting, cross-selling, and business development. This position requires a motivated and organized self-starter who can manage multiple priorities while maintaining strong attention to detail. You will be expected to demonstrate excellent communication skills and a positive attitude that aligns with our culture and core values.