Small Business Banking Relationship Management Manager (LO)

Wells Fargo • Phoenix, AZ

116d

About The Position

Wells Fargo is seeking a Small Business Banking Relationship Management Manager (LO) in Consumer & Small Business Banking providing coverage for Small Business. In this role, you will manage and develop a team of business bankers with a focus on customer relationship development, customer experience, and risk management. You will promote the growth of the business by implementing strategies to increase revenue by onboarding new customers, deepening the relationship with existing customers, and retaining existing credit or deposit balances. Additionally, you will identify and recommend opportunities for process improvement and risk control development, make decisions and resolve issues regarding resources, objectives, and operations of the team to meet business objectives, and collaborate with peers, colleagues, and multiple level managers.

Requirements

• 4+ years of Small Business Banking Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Nice To Haves

• 2+ years of supervisory or management experience
• Proven collaboration skills across various levels of the organization
• Proven leadership, collaboration, team building, and partnership skills
• Strong analytical and critical thinking skills combined with strategic business focus
• Demonstrated effective verbal, written and interpersonal communications skills with the ability to present information in order to create understanding and influence decisions
• Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize and set goals

Responsibilities

• Manage and develop a team of business bankers with a focus on customer relationship development, customer experience, and risk management
• Promote the growth of the business by implementing strategies to increase revenue by onboarding new customers, deepening the relationship with existing customers, and retaining existing credit or deposit balances
• Identify and recommend opportunities for process improvement and risk control development
• Make decisions and resolve issues regarding resources, objectives, and operations of team to meet business objectives
• Collaborate and consult with peers, colleagues, and multiple level managers
• Collaborate with other managers and department leadership in hiring, training, or development and evaluation of individuals' performance
• Manage allocation of people and financial resources for Small Business Banking Relationship Management
• Mentor and guide talent development of direct reports and assist in hiring talent
• Visit business banking employees, customers, and prospects within an assigned market/geography

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 1,001-5,000 employees