Small Business Banker

Valley National Bancorp • Naples, FL

151d

About The Position

The position involves representing the bank in conducting active prospect and customer business development activities with small business clients, specifically those with revenues of less than $5 million. The goal is to generate new deposit, loan, treasury, and other fee income while meeting the needs of the bank's assigned and prospective business customers. The role requires managing relationships with small business banking clients through a consistent process of outreach, nurturing, and growth. Additionally, the position involves establishing a strong referral network with real estate agents, brokers, CPAs, accountants, attorneys, and other Centers of Influence (COIs). The candidate will develop professional relationships with other bank department associates and supplemental business lines to cross-sell and generate appropriate business product and service recommendations. Active collaboration with other lines of business is essential to ensure clients' specific needs are met. Providing quality customer service through problem resolution and maintaining consistent communication with clients via onsite visits and outbound calls is also a key responsibility. The candidate will need to develop and maintain an intimate knowledge of the bank's policies and guidelines for their business line, refer lending opportunities to various bank partners, and participate in civic and community activities to promote the bank's diverse products and services. The role may also involve serving on the CRA Board or committee to help strengthen communities and meet the bank's CRA objectives. Interviewing loan applicants, completing applications, and gathering required documentation to understand the customer's financial picture is also part of the job. Educating borrowers on the business line process and setting expectations is crucial.

Requirements

• High School diploma or GED.
• Minimum of 3 years of related bank lending sales experience or a combination of sales/credit analysis experience.
• Strong Book of Business and COIs to drive immediate productivity.
• Excellent interpersonal skills and written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest, and percentages.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Ability to prioritize and organize assignments while working on multiple projects simultaneously.
• Intermediate PC skills, knowledge of Microsoft Office software and referral tracking programs such as Sales Force.

Nice To Haves

• Bachelor's degree in Business, Accounting, or Finance.
• Minimum of 3 years of bank lending sales experience.
• Minimum of 1 year of credit analysis experience.

Responsibilities

• Represents the bank in conducting active prospect and customer business development activities with small business clients (-$5MM in revenue size).
• Manages relationships with small business banking clients through a consistent process of outreach, nurturing, and growth.
• Establishes strong referral network and relationships with real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's).
• Develops strong professional relationships with other Bank department associates and supplemental business lines to cross-sell and generate appropriate business product and service recommendations.
• Actively collaborates with other lines of business to ensure clients' specific needs are met.
• Provides quality customer service to existing customers and accounts through problem resolution and maintains consistent communications with clients.
• Develops and maintains intimate knowledge of the policies and Bank guidelines for their business line.
• Refers lending opportunities to Business Banking and Middle Market, treasury management, Highland Capital, FiServ and ADP, residential mortgage, and deposit relationships to bank partners.
• Participates in civic and community activities to promote the Bank's diverse products and services.
• Serves on CRA Board or committee to help strengthen communities and meet Bank's CRA objectives.
• Interviews loan applicants, completing applications and gathering required documentation.
• Educates the borrower on business line process, structure, and sets expectations.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED