Small Business Account Manager

C2 GPS— Southern Nevada • Henderson, NV

81d

About The Position

A core member of the C2 GPS’ workforce center team, the Small Business Account Manager coordinates with local businesses to implement occupational and career services and programs for job seekers and matches employers with skilled workers to meet their workforce needs.

Requirements

• Knowledge of effective relationship management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of applicable policies and procedures to ensure compliance with federal, state, and local guidelines.
• Knowledge of the principles of program planning, design, and evaluation.
• Knowledge of laws, regulations, and best practices applicable to hiring and employment recruiting practices.
• Knowledge of word processing, spreadsheet, technology, and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to learn applicant-tracking software or other recruitment systems.
• Ability to develop strategies and solutions.
• Ability to perform market research, monitor, analyze, and interpret data.

Nice To Haves

• Undergraduate degree preferred and one (1) year of relevant experience preferably in workforce development.
• Bilingual in English and Spanish preferred.

Responsibilities

• Advocates workforce services and promotes workforce programs to local businesses, chambers of commerce, professional associations, economic development corporations, and similar entities.
• Monitors program effectiveness, identifies opportunities and makes recommendations for improvement to achieve goals and deliverables.
• Performs market research, monitors, and analyzes data to identify industry trends and provide recommendations to management.
• Plans, coordinates, and facilitates hiring events and job fairs for customers and employers.
• Develops positive business relationships with hiring managers to proactively assess staffing needs.
• Provides customers with career counseling and advising, resume and cover letter development, interview preparation, compensation and offer negotiations.
• Ensures participants are registered in state labor exchange systems and resumes are posted and viewable by businesses utilizing the system and assist participants in the labor exchange system.
• Coordinates, attends, and participates in external recruiting events, job fairs, and networking opportunities to keep informed of employment trends and labor market changes.
• Ensure compliance with federal, state, local employment laws and regulations and company policies.
• Performs other related duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage options
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with 100% Employer Match up to 6% of individual contributions
• Norton LifeLock Identity Theft Protection
• Life Insurance
• Short and Long Term Disability
• Critical Illness Insurance
• Accident Insurance
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees