Inside Sls Rep Clin Ent - Rem

Lincare•Grain Valley, MO

15h•Remote

About The Position

This employee is responsible for responding to, as well as initiating incoming and outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data. The role involves sales to hospitals, oncology, rehabilitation centers, and other referral sources with enteral patient needs, and managing all aspects of enteral nutrition care for home tube-fed patients and other medical nutrition-related activities. The employee will use appropriate technologies and follow processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness.

Requirements

Bachelor's Degree Dietetics or Nutrition from an accredited institution
Registered Dietitian from the Commission on Dietetic Registration
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to calculate figures and amounts such as commissions, proportions, percentages, area, circumference, and volume
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Proficiency in word processing, spreadsheets, and e-mail communications
Excellent communication skills
English-oral and written proficiency
Ability to type at least 25-30 words per minute
Licensed as a Dietitian for geographic areas where employee manages patients

Nice To Haves

One year in home healthcare, hospital, clinic, or nursing home
Experience in Dietetics, Nutrition, Home Health, or Nursing
Medical industry beneficial

Responsibilities

Identifies and develops new referral sources
Responsible for obtaining a predetermined number of enteral setups from new referral sources each month
Establishes referral source and customer contact by initiating follow-up outbound calls and receiving inbound return calls
Promotes products and facilitates referral source needs to utilize company's products or services by adequately assessing referral source qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
Stays up to date on current formulary
Conducts in-service for referral sources, educating them in the use and application of enteral equipment
Recognizes and respects patient rights during the provision of care or services and conduct business relationships with patients and the public in an ethical manner
Responsible for a designated territory performing sales activities, tracking daily sales activity, promoting enteral services to physicians, hospitals, home health, and cancer centers, as well as maintaining market information in sales tracking platform
Contributes to departmental objectives by accomplishing required contact and sales results, with ability to track and report progress of sales results
Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
Records customer information and maintains database by obtaining, entering, and verifying required data
Provides customer follow-up as required
Educates patients in relation to their enteral feeding to facilitate safe and effective use and desired care, treatment, and service outcomes
Responsible for maintaining and managing a minimum monthly patient admits/census
Promotes safe, effective patient and organizational environments and feeding equipment use
Obtains, utilizes, and updates patient information in a confidential and secure manner for utilization in patient care applications
Coordinates delivery and pickup of such items as enteral formula, feeding pump(s), IV poles, related feeding supplies to patients' homes or places of business
Listens to and resolves service complaints appropriate to scope of practice
Issues sales promotion materials to customers
Issues or obtains customer signature on admission, pickup, or delivery
Monitors patients' responses to the care or services provided, the actions or interventions taken, and the outcome of the care or service provided
Participates in on-going education, including in-services, training, and other activities, to maintain and improve individual competence
Provides enteral nutrition recommendations to providers based on clinical evaluation
Stays up to date on current enteral nutrition practice guidelines
Analyzes nutritionally comparable formulas