Slot Technician

Caesars Entertainment • Pompano Beach, FL

86d

About The Position

The position involves dealing with high-volume customer interactions while maintaining a cheerful and outgoing demeanor. The role requires the ability to repair and maintain electrical and mechanical devices both on and off the Casino Floor. Responsibilities include assisting in the loading and unloading of slot machines, performing slot machine verification and audits, and ensuring all slot machines are operational during shifts. The position also involves troubleshooting and operating various slot systems, maintaining the appearance and performance of machines, and participating in installation and maintenance projects. Adherence to regulatory guidelines and company policies is essential, as is the ability to handle customer complaints effectively.

Requirements

• High school diploma or GED equivalent.
• Two-year Electronic Degree preferred or equivalent experience in electrical maintenance.
• Basic knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware/software.
• Knowledge of gaming laws and regulations.
• Ability to give full attention to others and understand their points.
• Skills in determining causes of operating errors and deciding on corrective actions.

Responsibilities

• Deal with high-volume customer interactions, maintaining an outgoing and cheerful demeanor.
• Repair and maintain electrical and mechanical devices on and off the Casino Floor.
• Assist in loading and unloading slot machines and signs during deliveries.
• Perform slot machine verification, audits, and tests as needed.
• Ensure all slot machines are operational during shifts.
• Complete assigned projects and work assignments professionally and timely.
• Troubleshoot, install, and operate slot accounting systems and maintenance.
• Maintain the appearance and performance of slot machines.
• Circulate the casino floor to check for machines needing repair.
• Maintain proper gaming logs to comply with regulations.
• Handle routine customer complaints and incidents.
• Work a flexible schedule, including late nights, weekends, and holidays.
• Adhere to operating principles: Clean, Safe, Friendly, Fun.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees