SLOT TECHNICIAN I (PART TIME)

Hard Rock International (USA), Inc.-posted 3 months ago
Rockford, IL
5,001-10,000 employees
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The Slot Technician I is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to lesser experienced technicians.

  • Analyze and respond to a variety of customer service related issues.
  • Repair and maintain component level electronic circuitry in gaming devices.
  • Install and remove gaming devices.
  • Perform day to day preventative maintenance; troubleshoot ticket-in ticket-out and coin machines; perform hopper tests; clear coin jams and bill validator jams.
  • Assist in game conversions and firmware upgrades.
  • Investigate and verify any ticket issues.
  • Maintain inventory of supplies needed to perform job function.
  • Maintain and calibrate currency validators, execute machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products.
  • Investigate device malfunctions of various gaming devices and clear coin bill and coin jams.
  • Perform the day to day repair and preventative maintenance of all slot machines.
  • Clean and sanitize work and public spaces.
  • Adhere to all Illinois Gaming Regulations.
  • Attend seminars when needed.
  • Must have high school diploma or equivalent.
  • Good communication skills.
  • Basic computer skills.
  • Electronic background or minimum two-year experience in slot operations.
  • Two (2) or more years’ experience in the Gaming Industry or an equivalent customer service environment.
  • Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
  • Must successfully pass background check.
  • Must be twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Prior experience in the Gaming industry strongly preferred.
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