Slot Technician - FT

Thunder Valley Casino Resort • Lincoln, CA

79d

About The Position

The Slot Technician will maintain an up-to-date knowledge of the various electronic gaming devices as manufacturers update and create new machines and equipment necessary to service and repair machines. Apply this knowledge to the ongoing slot maintenance program set forth by Management. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Requirements

• Six (6) months slot machine repair or equivalent experience.
• High school education or equivalent.
• Possess basic knowledge of electronics.
• Possess basic math skills and computer proficiency.
• Knowledge of the setup of slot and video machines and player tracking systems.
• Ability to communicate effectively with Guests, Team Members and management in both written and verbal form.
• Ability to communicate effectively in one-on-one and small group situations.
• Ability to multi task while still maintaining a positive attitude.
• Must be at least 21 years of age.
• Must be able to obtain UAIC Tribal Gaming License.

Responsibilities

• Practice, support, and promote Thunder Valley Casino Resort's 'ELITE' company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
• Perform scheduled and unscheduled repairs/maintenance on all slot machines and related or associated equipment.
• Perform repairs on the casino floor on all gaming devices, ATMs, Guest kiosks, Slot Team Member kiosks, and associated equipment.
• Assist in the preventative maintenance of all slot machines and related equipment, including but not limited to changers, signs, carts and NRT's.
• Move slot machines and handle installations, conversions, and removals. Install and remove signage.
• Resolve technical issues using accepted problem solving and trouble-shooting methods.
• Perform slot machine model and denomination conversions.
• Assist Slot Team Members with technical issues on slot machines as requested.
• Be present on the casino floor to address problems with slot machines as they occur.
• Keep slot shop and all working areas clean and safe.
• Ensure machines are clean and in proper working order.
• Keep accurate and up-to-date records of completed work.
• Complete work order log entries on all machines.
• Comply with all signatory requirements.
• Comply with all Slot Department policies and provide constructive feedback to Slot Department Management on necessary changes and improvements.
• Be aware of all upcoming events and promotions. Demonstrate an understanding and awareness of the Thunder Rewards program.
• Maintain up-to-date knowledge of video and slot machines and related equipment.
• Maintain working knowledge of Title 31 requirements and internal control policies.
• Responsible for maintaining the Hazard Communication Standard for your area.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees