SLOT SERVICE REP

LEGENDS BAY CASINO • Sparks, NV

114d • $12 - $13

About The Position

As a Slot Service Representative, you’re the face of our slot floor and the Players Club. You’ll guide guests through the excitement of our games, help with those big jackpot wins, and support them with Players Club perks like comps, cards, and club credits. From solving slot machine mysteries to hyping up our latest promotions, you’ll make every guest feel like a VIP.

Requirements

• High School Diploma or GED
• Basic knowledge of S.D.S, or Casino Market Place is a plus
• Must be 21 years of age or older
• Must have previous experience in handling cash
• Ability to deal with inebriated customers in a courteous manner
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust

Responsibilities

• Circulate the casino floor and keep an eye on all things slot-related
• Help guests with machine functions, payouts, and game advice
• Process jackpots quickly, accurately, and with legendary service
• Stay alert for anything suspicious—protecting the integrity of the game is part of the fun
• Know our promotions and events like the back of your hand and share the excitement with our players
• Handle minor guest complaints with grace and know when to call in backup
• Assist with Players Club sign-ups, replacements, and questions about comps and credits
• Issue change, help with ticket issues, and support guests through machine hiccups
• Maintain and balance a personal cash bank
• Work closely with a supportive team that’s as energized as you are

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED