Slot Performance Technician

Caesars Entertainment•Baltimore, MD

6d•$25

About The Position

JOB SUMMARY: Reporting to the Slot Performance Supervisor, the Slot Performance Technician is responsible for installing, testing and maintaining electronic components, sub-systems and systems required for efficient and continuous conduction of business operations. JOB FUNCTIONS: Inspect and test assigned equipment, noting all defective parts and making recommendations for correction Perform required adjustments and repairs to electronic and electro-mechanical equipment as assigned. Perform preventative maintenance to slot machines either on the floor, or in the slot shop Observe all safety regulations in the performance of assigned duties, and report any safety hazards to assigned supervisor Ensure that you understand the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all times Provide 100% accuracy and accountability on all documentation that is required by the Slot Performance department Uphold the integrity of vital information in and around the Slot Performance department Provide prompt and courteous service when repairing or verifying transactions at machines Performs tasks as requested by the department’s leadership team Routinely strives to build and maintain rapport with customers making every effort to achieve customer satisfaction Acts as a role model; always presents oneself as and encourages others to do the same Coordinates with casino management and security to detect and prevent attempts to cheat or damage gaming equipment and to identify and report floor irregularities

Requirements

Must be at least 21 years old
Knowledge of mechanical and electronic/electrical technical equipment is desirable
Proficient in the use of tools of the trade including hand power and machine equipment testing devices and instruments, as applicable

Nice To Haves

Electronics degree or equivalent electronic experience is preferred
Installation, maintenance and repair of electronic systems and equipment preferred

Responsibilities

Inspect and test assigned equipment, noting all defective parts and making recommendations for correction
Perform required adjustments and repairs to electronic and electro-mechanical equipment as assigned.
Perform preventative maintenance to slot machines either on the floor, or in the slot shop
Observe all safety regulations in the performance of assigned duties, and report any safety hazards to assigned supervisor
Ensure that you understand the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all times
Provide 100% accuracy and accountability on all documentation that is required by the Slot Performance department
Uphold the integrity of vital information in and around the Slot Performance department
Provide prompt and courteous service when repairing or verifying transactions at machines
Performs tasks as requested by the department’s leadership team
Routinely strives to build and maintain rapport with customers making every effort to achieve customer satisfaction
Acts as a role model; always presents oneself as and encourages others to do the same
Coordinates with casino management and security to detect and prevent attempts to cheat or damage gaming equipment and to identify and report floor irregularities