Slot Host

CAHUILLA•Anza, CA

1d•Onsite

About The Position

Cahuilla Casino is seeking Slot Host representatives to assist with slot machine functions and provide exceptional guest services. The Slot Host, under the direction of the Director of Gaming Operations, is responsible for representing the Casino, assisting Guests, and assisting promotions and events as well as. This position serves as a valuable liaison between Cahuilla Casino's Marketing Department and the Guest.

Requirements

At least 1 year working experience or exposure to a hospitality or direct customer service environment.
General knowledge of gaming, including slots, video, bingo and card games a plus.
Computer experience with database.
Ability to read, write, speak and understand English/Spanish language, preferred.
Strong interpersonal (verbal and written) communication skills and work ethics.
Solid organizational skills and ability to handle multiple tasks simultaneously.
Knowledge of gaming laws and regulations.
Must have high school diploma or GED
Must be 21 years of age.
Must be able read, write, speak, and understand English
Must have basic math skills
Must meet requirements to qualify for a Cahuilla Casino Gaming License.

Responsibilities

Actively promote Club Elevate and its benefits to Cahuilla Casino customers
Promote all eligible guests to carded, tracked players by directing those guests to Club Elevate
Distribute information about Cahuilla Casino to guests
Record information regarding guests, major wins, for marketing department.
Ensure that guests are provided with change
Respond to machine malfunctions, perform basic tasks in the machine, and determine if slot technician assistance is needed
Comply with all internal control procedures
Held accountable to a high degree of accuracy for transactions conducted
Provide excellent guest service in a courteous and timely manner
Provide timely payouts of jackpots for guests and act as a verifier for other Slot Attendants in the event of a jackpot, hand pay or fill
Assist with the drop as needed.
Maintain consistent attendance.
Facilitate the flow of information by attending scheduled departmental meetings as necessary.
All other duties as assigned by immediate manager/supervisor.