Slot Host

CAHUILLAAnza, CA
Onsite

About The Position

Cahuilla Casino is seeking Slot Host representatives to assist with slot machine functions and provide exceptional guest services. The Slot Host, under the direction of the Director of Gaming Operations, is responsible for representing the Casino, assisting Guests, and assisting promotions and events as well as. This position serves as a valuable liaison between Cahuilla Casino's Marketing Department and the Guest.

Requirements

  • At least 1 year working experience or exposure to a hospitality or direct customer service environment.
  • General knowledge of gaming, including slots, video, bingo and card games a plus.
  • Computer experience with database.
  • Ability to read, write, speak and understand English/Spanish language, preferred.
  • Strong interpersonal (verbal and written) communication skills and work ethics.
  • Solid organizational skills and ability to handle multiple tasks simultaneously.
  • Knowledge of gaming laws and regulations.
  • Must have high school diploma or GED
  • Must be 21 years of age.
  • Must be able read, write, speak, and understand English
  • Must have basic math skills
  • Must meet requirements to qualify for a Cahuilla Casino Gaming License.

Responsibilities

  • Actively promote Club Elevate and its benefits to Cahuilla Casino customers
  • Promote all eligible guests to carded, tracked players by directing those guests to Club Elevate
  • Distribute information about Cahuilla Casino to guests
  • Record information regarding guests, major wins, for marketing department.
  • Ensure that guests are provided with change
  • Respond to machine malfunctions, perform basic tasks in the machine, and determine if slot technician assistance is needed
  • Comply with all internal control procedures
  • Held accountable to a high degree of accuracy for transactions conducted
  • Provide excellent guest service in a courteous and timely manner
  • Provide timely payouts of jackpots for guests and act as a verifier for other Slot Attendants in the event of a jackpot, hand pay or fill
  • Assist with the drop as needed.
  • Maintain consistent attendance.
  • Facilitate the flow of information by attending scheduled departmental meetings as necessary.
  • All other duties as assigned by immediate manager/supervisor.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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