Slot Host-Full Time

Caesars Entertainment • Reno, NV

50d • $15 • Onsite

About The Position

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
To create a fun atmosphere in the casino by encouraging guests to sign up for Club Eldorado and to assist in coupon/prize distribution. The employee must be proficient in data entry of all new applications. Explanation of Club Eldorado, promotions, and special event functions. Establishes effective working relationships with co-workers and guests of the Eldorado.

Requirements

• Must have the ability to provide our guests with excellent customer service, have excellent communication skills, observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests
• Must be able to answer phones and display a consistently positive attitude. Must have basic job knowledge and a complete understanding of Club Eldorado
• Must accurately, neatly, and thoroughly complete assigned tasks
• Must be multi-task oriented
• Must understand hotel functions on the computer
• Must be self-motivated and willing to ask questions about projects and procedures
• Must be over 21 years of age to work on casino floor
• Excellent public speaking and communication required
• High school education or equivalent
• At least two years customer service
• Gaming License required
• Must be able to handle stressful situations professionally
• Must be able to walk or stand for eight hours
• Must have excellent hearing to understand what is being said in a noisy atmosphere
• Bring a positive and energetic personality
• Employee is required to meet and deliver our core values, service standards, and family style service.
• Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
• Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills.
• Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

• Provide friendly, courteous, professional service to all patrons of the casino
• Exhibit professionalism during all guest and employee interactions
• Must have patience when dealing with guests
• Pleasant and outgoing attitude
• Attending special events
• Daily inventory of supplies
• Enter and edit data quickly (mainly new application sign-ups); all should be edited at the point of “sale”
• Prevent duplicate accounts being given
• Answer phones in a friendly and speedy manner reciting script provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees