SLOT HOST AMBASSADOR

The Strat Hotel Casino And Skypod • Pahrump, NV

85d

About The Position

The Slot Ambassador provides courteous and prompt guest service in a friendly demeanor and positive attitude. Creates an atmosphere of excitement on the casino floor that is compelling to all internal and external guests.

Requirements

• Prior work experience in a same or similar role or relevant transferrable skills in a similar environment preferred
• Possess strong communication skills
• Proven experience providing high level of guest service
• Ability to conduct basic mathematical skills to calculate payouts and provide exact change
• Access and input information using a moderately complex computer system
• Must be at least 21 years of age
• High school diploma or equivalent
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Responsibilities

• Encourages new guests to enroll in the True Rewards club
• Delivers information to guests explaining club functions, redeem points, promotions, offers, and benefits
• Assist Casino Host in filling VIP Events, concerts, and shows
• Ensures the gaming floor is clean and neat at all times
• Coordinates jackpot pictures and complete required documentation for winnings
• Provide information concerning property services and local destinations
• Assist with tournaments and casino events as requested
• Develops and maintains positive relationships with guests
• Verify and accurately complete all monetary transactions
• Understand company and departmental policies and procedures in order to provide consistent and accurate information to guests and employees
• Comprehend and follow written and/or verbal instructions
• Work under pressure with minimal errors and meet deadline
• Maintain assigned shift/job requirements in conformance with company standards
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if it applies to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Benefits

• Gaming work card
• Nye County Liquor Permit

What This Job Offers

• Job Type: Full-time
• Industry: Food Services and Drinking Places
• Education Level: High school or GED