SLOT HOST AMBASSADOR

The Strat Hotel Casino And SkypodPahrump, NV
85d

About The Position

The Slot Ambassador provides courteous and prompt guest service in a friendly demeanor and positive attitude. Creates an atmosphere of excitement on the casino floor that is compelling to all internal and external guests.

Requirements

  • Prior work experience in a same or similar role or relevant transferrable skills in a similar environment preferred
  • Possess strong communication skills
  • Proven experience providing high level of guest service
  • Ability to conduct basic mathematical skills to calculate payouts and provide exact change
  • Access and input information using a moderately complex computer system
  • Must be at least 21 years of age
  • High school diploma or equivalent
  • Ability to effectively communicate in English, both written and verbal
  • Obtain and maintain all work cards as required by the company
  • Verify right to work in the United States

Responsibilities

  • Encourages new guests to enroll in the True Rewards club
  • Delivers information to guests explaining club functions, redeem points, promotions, offers, and benefits
  • Assist Casino Host in filling VIP Events, concerts, and shows
  • Ensures the gaming floor is clean and neat at all times
  • Coordinates jackpot pictures and complete required documentation for winnings
  • Provide information concerning property services and local destinations
  • Assist with tournaments and casino events as requested
  • Develops and maintains positive relationships with guests
  • Verify and accurately complete all monetary transactions
  • Understand company and departmental policies and procedures in order to provide consistent and accurate information to guests and employees
  • Comprehend and follow written and/or verbal instructions
  • Work under pressure with minimal errors and meet deadline
  • Maintain assigned shift/job requirements in conformance with company standards
  • Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if it applies to the position
  • Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
  • Perform other duties as assigned

Benefits

  • Gaming work card
  • Nye County Liquor Permit

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What This Job Offers

Job Type

Full-time

Industry

Food Services and Drinking Places

Education Level

High school or GED

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