Slot Customer Service Attendant
About The Position
Join our professional casino floor team as a key member responsible for ensuring an optimal gaming experience for our guests. As our Slot Attendant Customer Service Representative, you will be tasked with maintaining the efficiency and integrity of our slot machine operations while providing exceptional customer service. Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation. Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards. Establish and maintain professional relationships with guests and team members to promote a positive gaming environment. Utilize radio communication effectively to relay important information and updates to relevant personnel. Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff. Implement and maintain proper key control procedures to safeguard casino assets. Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.
Requirements
- Proficiency in slot machine maintenance, including the ability to perform basic repairs such as unlocking doors, clearing jams, and replenishing supplies
- Attention to detail and accuracy in completing jackpot documentation in compliance with regulatory standards
- Strong interpersonal skills to establish and maintain professional relationships with guests and team members
- Effective communication abilities, including proficient use of radio equipment for relaying important information
- Vigilance in monitoring the gaming floor to ensure a safe, clean, and well-maintained environment
- Understanding of and commitment to proper key control procedures to safeguard casino assets
- Ability to process and deliver jackpot payouts in accordance with established protocols and security measures
- Commitment to providing exceptional customer service in a fast-paced gaming environment
- Flexibility to work various shifts, including nights, weekends, and holidays
- Candidates must be at least 21 years of age and able to obtain and maintain required gaming licenses.
Nice To Haves
- Knowledge of gaming regulations and compliance requirements preferred
- Previous experience in a casino environment is preferred but not required.
Responsibilities
- Perform essential maintenance on slot machines, including unlocking doors, clearing jams, and replenishing paper supplies to ensure continuous operation.
- Accurately complete jackpot documentation, adhering to strict compliance and regulatory standards.
- Establish and maintain professional relationships with guests and team members to promote a positive gaming environment.
- Utilize radio communication effectively to relay important information and updates to relevant personnel.
- Monitor the gaming floor to ensure a safe, clean, and well-maintained environment for all patrons and staff.
- Implement and maintain proper key control procedures to safeguard casino assets.
- Process and deliver jackpot payouts to winners in accordance with established protocols and security measures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
