Slide Attendant - Aventura Mall

Shopping Center Management d b a Turnberry Associates • Aventura, FL

83d

About The Position

Aventura Mall is the premier shopping destination in Miami and South Florida and one of the top shopping centers in the U.S. It is highlighted by a collection of the world’s most coveted luxury brands, a selection of chef-driven restaurants, the eclectic Food Hall, the 25,000 square-foot indoor-outdoor LEVEL THREE rooftop venue, and the museum-worthy Arts Aventura Mall collection. Aventura Mall caters to a diverse ensemble of guests from all age groups. Engage a child’s imagination at Rainbow Valley Playground or take a trip down our landmark 93-foot-tall Aventura Slide Tower. Aventura Mall is an iconic landmark that is always evolving — offering something new to culture-seekers, trendsetters, and culinary connoisseurs. We are looking for someone energetic who is ready to join the team! The Slide Attendant is not only responsible for ensuring guest safety, they are also in charge of providing a memorable experience that guests can take with them wherever they go. If you are customer-service oriented and a team player, we are looking forward to working with you!

Requirements

• High School Diploma
• College Graduate or in pursuit preferred
• Bilingual or Multilingual preferred
• At least 1 year of customer service experience preferred
• Preferred – In pursuit of CPR/First Aid as well as OSHA certifications
• Must be able to multi-task and be a team player
• Must be able to de-escalate difficult situations
• Knowledge of all facets of the mall including concierge services as they apply to Aventura Mall is required
• The ability to work with other people effectively in a staff position is important
• Exercise empathy towards mall guests at all times
• Familiarity with Aventura Mall and surrounding areas preferred

Responsibilities

• Providing a safe environment for guests by using appropriate judgement
• Maintaining high standards of safety while on duty
• Providing rescue-ready level at all times
• Providing exceptional customer service skills
• Assisting with various tasks including but not limited to maintaining grounds, carrying, storing, & stacking slide mats
• Requires physical stamina, extended periods of time going up and down 93-foot spiral stairs in various weather conditions and temperatures
• Position requires individuals to be able to work outdoors
• Must be able to communicate in English, to convey information and instructions
• Able to relay information, and carry-on effective interchange with customers, other departments, and company staff
• Flexible hours including nights, weekends, holidays, and extended hours
• Must possess basic computer skills
• Adequate knowledge of the mall, facilities and services provided
• Knowledge of local area

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees