SLEEP SALES ASSOCIATE (OKC/FT) Non-Safety Sensitive
About The Position
Sleep RSA’s promote and sell merchandise displayed within the bedding department only work directly with internal and external customers follow up with customer orders and inquires assist with any problems associated with merchandise in conjunction with customer service and warehouse operations work on an organizational level with other departments to ensure customer needs are met ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs explain features of products in a manner that the customer will understand explain features of products that will benefit the customers based on their needs prepare sales tickets for orders obtained recommend, select, and help locate or obtain merchandise based on customer needs describe merchandise and explain use, operation, and care of merchandise to customers must stay educated on new products, policies, as well as advertisements the store is running knowledge of methods for showing, promoting, and selling products use excellent customer relations. Following up with customers by email and phone. Perform any other duties as directed by management. Make sure POP is received and displayed. Make sure mattresses are clean and stain free. Cut excess strings on mattresses. Make sure footers are clean. Ensure overall cleanliness of mattress area on a regular basis Maintain core 4 and straighten pillows/sheets. Check bases/remotes to make sure they are working. Disinfect/wipe remotes daily. Keep computer/printer area clean. Make sure TVs are on and streaming.
Requirements
- Must be able to work flexible shifts, such as opening and closing shifts
- Advanced Storis knowledge required
- Ability to lift merchandise of 20 lbs
- Ability to communicate effectively with team members
- Positive attitude when working with customers
- Proven leader within the organization
- Knowledge of employment and merchandise handling procedures
- Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion
- Lifting up to 20 lbs occasionally, and/or up to 10 lbs constantly to move objects
Responsibilities
- Promote and sell merchandise within the bedding department
- Work directly with internal and external customers
- Follow up with customer orders and inquiries
- Assist with merchandise problems
- Work with other departments to ensure customer needs are met
- Ask customers questions to understand their needs
- Explain product features and benefits
- Prepare sales tickets
- Recommend, select, and locate merchandise
- Describe merchandise and explain its use and care
- Stay educated on new products, policies, and advertisements
- Use excellent customer relations
- Follow up with customers by email and phone
- Perform duties as directed by management
- Ensure POP is received and displayed
- Ensure mattresses are clean and stain free
- Cut excess strings on mattresses
- Ensure footers are clean
- Maintain cleanliness of mattress area
- Maintain core 4 and straighten pillows/sheets
- Check bases/remotes to ensure they are working
- Disinfect/wipe remotes daily
- Keep computer/printer area clean
- Ensure TVs are on and streaming
- Report stains on carpet or scuffed walls
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
