Sleep Expert - Sales
About The Position
Mattress Firm is seeking a Sleep Expert to elevate and enhance the customer's in-store experience. This role involves being a trusted sleep authority, offering best-in-class products, and executing Mattress Firm selling programs using digital tools to support a seamless omnichannel experience. The Sleep Expert will create a compelling and engaging environment that puts the customer at the center, helping them find their dream mattress and achieve better sleep. Mattress Firm is America’s largest specialty mattress retailer, with over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts dedicated to helping people sleep well to live well.
Requirements
- Legal authorization to work in the United States without the need for sponsorship.
- Proof of eligibility to work in the United States.
- Lift, push, or pull 50+ pounds.
Responsibilities
- Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products.
- Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.
- Create an environment where the customer is always at the center by cultivating strong relationships.
- Provide technical and product knowledge information to customers and serve as subject matter expert.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
- Maintain awareness of the competition, advertisements and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
- Additional bonus opportunities may be available and awarded at the discretion of the Company (for eligible Leadership and individual contributor roles).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
