Sleep Expert - Sales

Mattress Firm • Lancaster, PA

93d • $55,000 - $61,000

About The Position

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. Create an environment where the customer is always at the center by cultivating strong relationships. Provide technical and product knowledge information to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). Maintain awareness of the competition, advertisements and services offered by competitors. Leverage social media to positively impact brand awareness and increase sales. Lift, push, or pull 50+ pounds.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Ability to lift, push, or pull 50+ pounds.

Responsibilities

• Elevate and enhance the customer's in-store experience.
• Execute Mattress Firm selling programs using digital tools.
• Support a seamless omnichannel experience.
• Cultivate strong relationships with customers.
• Provide technical and product knowledge to customers.
• Drive individual sales performance and KPIs.
• Maintain customer relationships during and after purchase.
• Resolve customer issues and send delivery reminders.
• Maintain awareness of competition and services offered.
• Leverage social media to impact brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees