Sleep Expert- Sales

Mattress Firm • Knightdale, NC

1d • Onsite

About The Position

Mattress Firm is America’s largest specialty mattress retailer, committed to helping people sleep well to live well. The company aims to create an exceptional in-store experience by having Sleep Experts® assist customers in finding their ideal mattress. This role offers uncapped commissions and a 401(k) match. The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority, offering best-in-class products, and executing Mattress Firm selling programs with the use of digital tools. They will support a seamless omnichannel experience, focusing on cultivating strong customer relationships and providing technical and product knowledge. Mattress Firm emphasizes diversity, inclusion, respect, integrity, customer focus, and innovation, and has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts®.

Requirements

• Legal authorization to work in the United States without the need for sponsorship
• Proof of eligibility to work in the United States
• Ability to lift, push, or pull 50+ pounds

Responsibilities

• Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
• Execute Mattress Firm selling programs with the use of digital tools
• Support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center
• Create an environment where the customer is always at the center by cultivating strong relationships
• Provide technical and product knowledge information to customers and serve as subject matter expert
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
• Maintain awareness of the competition, advertisements and services offered by competitors
• Leverage social media to positively impact brand awareness and increase sales
• Lift, push, or pull 50+ pounds

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available and awarded at the discretion of the Company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees