Sleep Expert - Sales
About The Position
Mattress Firm is seeking Sleep Experts to help customers find their dream mattress and achieve better sleep. This role involves creating an exceptional in-store experience by acting as a trusted sleep authority and offering best-in-class products. Sleep Experts will execute Mattress Firm selling programs using digital tools and support a seamless omnichannel experience, focusing on customer relationships. Mattress Firm, as America's largest specialty mattress retailer with over 2,400 stores and 6,000 Sleep Experts, is committed to helping people sleep well to live well and fosters a dynamic work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation. The company was named one of Newsweek's Most Loved Workplaces of 2024.
Requirements
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States
- Lift, push, or pull 50+ pounds
Responsibilities
- Elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products
- Execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center
- Create an environment where the customer is always at the center by cultivating strong relationships
- Provide technical and product knowledge information to customers and serve as subject matter expert
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
Benefits
- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
- Additional bonus opportunities may be available and awarded at the discretion of the Company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
