Sleep Expert - Sales

Mattress Firm • DeLand, FL

1d • Onsite

About The Position

Mattress Firm is looking for Sleep Experts to join their team and help customers find their ideal mattress for better sleep. The company's core mission is helping people sleep well to live well. Sleep Experts are central to this mission, providing an exceptional in-store experience by acting as trusted sleep authorities and offering best-in-class products. This role involves executing Mattress Firm's selling programs using digital tools and supporting a seamless omnichannel experience, always keeping the customer at the center. Mattress Firm is America’s largest specialty mattress retailer, with over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts. The company emphasizes a dynamic work environment that values diversity, inclusion, respect, integrity, customer focus, and innovation, and was named one of Newsweek’s Most Loved Workplaces of 2024.

Requirements

• Bilingual - Spanish
• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available and awarded at the discretion of the Company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed