Sleep Expert - Sales

Mattress Firm • Philadelphia, PA

1d • Onsite

About The Position

Mattress Firm is seeking a Sleep Expert to elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. This role involves executing Mattress Firm selling programs using digital tools and supporting a seamless omnichannel experience to create a compelling and engaging environment centered on the customer. Mattress Firm, America’s largest specialty mattress retailer with over 2,400 stores nationwide and a team of more than 6,000 Sleep Experts®, is committed to helping people sleep well to live well. The position offers uncapped commissions and a 401(k) match, aiming to provide a dream job experience.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
• Additional bonus opportunities may be available and awarded at the discretion of the Company (for eligible Leadership and individual contributor roles).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees