Sleep Expert - Sales

Mattress Firm•Shelby, NC

12d•Onsite

About The Position

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match. Mattress Firm The most trusted authority on sleep We’re no ordinary mattress company. In just over 30 years, Mattress Firm has become America’s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts ® , we have helped millions of people get better sleep. That’s who we are and what we do —because everyone deserves a great night’s sleep. Helping people sleep well so they live well Did you know we spend a third of our lives in bed? That’s why our priority is making sure everyone’s eight hours are perfect. We’re looking for passionate, ambitious people: innovators , a ction takers , growth seekers and life changers . Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Requirements

Legal authorization to work in the United States without the need for sponsorship.
We require proof of eligibility to work in the United States.

Responsibilities

Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers, serve as subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Execute current visual merchandising and POP standards
Adhere to c ompany merchandising and marketing programs to standard
Follow c ompany policy and execute c ompany standards on appearance and functionality
Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)
Seek and accept constructive feedback for continuous personal, professional and performance development
Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities
Maintain awareness of competition, advertisements and services offered, develop strategies to counter
Leverage social media to positively impact brand awareness and increase sales
Ensure timely open and closing procedures
Follow all Company procedures on cash handling including acceptance of payment and deposit processes
Ability to push and pull and lift up to 50 pounds to assist customers with load outs and in store purchases
Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing
Professional communication and representation of c ompany brand in all internal and external interactions
Complete all required training modules and certifications prior to the due date
Ensure all safety policies and procedures are followed to maintain a safe work environment for all
Communicate professionally with all internal and external contacts
Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representation
Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations

Benefits

Excellent growth opportunities through education and development programs
Great benefits
Get paid on demand
M ental health and life resources
Great employee discounts: mattresses and sleep accessories cell phones and electronics travel car and home loans and more
Medical, dental, prescription, and vision plans
401(k) with employer matching
Some positions have base pay or uncapped commission
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on- demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories