Sleep Expert - Sales
About The Position
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. Create an environment where the customer is always at the center by cultivating strong relationships. Provide technical and product knowledge information to customers and serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). Maintain awareness of the competition, advertisements and services offered by competitors. Leverage social media to positively impact brand awareness and increase sales. Lift, push, or pull 50+ pounds. Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams! DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Vision Be America's trusted authority on sleep. Mission Make it easy to get a great night's sleep by offering the best products and an exceptional customer experience. About Mattress Firm In 1986, three incredible individuals came together over borrowed pool furniture with an idea – a vision to create an unsurpassed guest experience that would revolutionize the bedding industry. That same year, their vision became a reality with the opening of the first store in Houston, Texas on July 4th and remains true to this day. Headquartered in Houston, Texas, Mattress Firm, has since transformed to 2500+ store locations and 8,000+ team members.
Responsibilities
- Elevate and enhance the customer's in-store experience
- Execute Mattress Firm selling programs with the use of digital tools
- Support a seamless omnichannel experience
- Create an environment where the customer is always at the center by cultivating strong relationships
- Provide technical and product knowledge information to customers
- Serve as subject matter expert
- Drive individual sales performance and KPIs
- Demonstrate company values and supporting company initiatives
- Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.)
- Maintain awareness of the competition, advertisements and services offered by competitors
- Leverage social media to positively impact brand awareness and increase sales
- Lift, push, or pull 50+ pounds
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
